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- Proactively service and support clients
- Deliver training on products via phone, web based and face-to-face meetings
- Participate in the implementation of sales and marketing projects
- Field incoming calls, handle contractor customer inquiries and troubleshoot problems
- Assist with CRM and testing
- Handle client account management functions, including invoicing and collections
- Proactively analyse customer service processes and bring forth ideas for continuous improvement
- Research and develop various resources and reference documents for clients
- Support and participate in the organisation's Continual Improvement Program
- Bachelor's degree from an accredited university or equivalent work experienceKnowledge and SkillsNorwegian Speaking
- Proficient computer skills in programs including, but not limited to, Word, Excel, PowerPoint
- Demonstrated leadership skills
- Demonstrated personal initiative
- Proficient presentation skills
- Solid analytical and problem-solving ability
- Excellent customer service orientation
- Desire to assume increasing levels of leadership responsibility
- Ability to work on multiple tasks simultaneously
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Ability to work well in a fast-paced environmentBenefits100% company-paid monthly insurance premiums for employees and dependents Medical, Dental, Vision, and Life Insurance 4% pension scheme matching Long-Term & Short-Term Disability Coverage Holiday & Time Off 27 paid personal holidays (pro-rated first year) 12 paid holidays Monthly cell phone reimbursement Monthly reimbursement for Oyster card Team-building activities and events, including quarterly kick-off meetings and community volunteer day Matching charitable gift program Professional development & training opportunities
Norwegian Speaking Account Manager - London, United Kingdom - Nordic Staff
Description
Nordic Staff has been retained to find a Norwegian speaking Business Development professional to work with our client's existing customer base in Norway.
The Norwegian speaking Business Development Associate is a full-time, London based position that gives individuals an opportunity to apply their skills in a dynamic work environment while developing well-rounded competencies in vital products and services.
As a member of the Contractor Development team, candidates will be introduced to the system and multi-faceted business processes.The position provides a critical link between Norwegian speaking customers, sales, business development and management.
It requires that you are a self-starter, able to work as part of a team and willing to assist with all of the day-to-day operations inherent to a rapidly growing organization.
The Job:
Specific duties and responsibilities include:
The Person:
Education
Wellness Program:
Focuses on community, financial, mental, nutrition, physical and social health Business casual, jeans allowed