Field Service Engineer - High Wycombe, Buckinghamshire, United Kingdom - ITW

Description

Full-time

Instron is a global organization that designs, manufactures, sells and services materials testing applications and its leadership in the marketplace is continually expanding.

You will find that our established strength, commitment to our core values and team focus provides an engaging work environment and offers exceptional opportunities for personal and career development.

This position is Field Based and will belocated inthe Cheltenham/Gloucester area.

The role holder will need to be prepared to travel at short notice and will need a full clean local driving license.

Provide on-site support for the Instron product range, including, but not limited to installation, calibration, maintenance, troubleshooting of Electro Mechanicaland Servo Hydraulic materials testing systems and other after sales warranty services.

Proactively look for leads for new machines, accessories and other services.

Ensure that adequate preparation and planning is made before each visit so that the job is completed correctly without the need for further follow up visits.

Ensure that planning for visits including travel is carried out in the most cost-efficient way.
Deliver basic Instron software training to customers, when required.
Responsible for quality of own work.

Contribute to the company's efforts to improve customer satisfaction, reduce costs and improve quality using the ITW Toolbox and other processes as required.

Perform other ad hoc duties as may from time to time be requested.
Ability to pick up technical training, processes and systems quickly
~ Good working knowledge and fault-finding experience with both electro-mechanical and servo hydraulic systems
~ Flexible, resilient, open minded
~ Ability to travel at short notice.
~ Enjoy a competitive compensation and benefits package.