Credit Controller - Otley, United Kingdom - Workwell

    Workwell
    Workwell Otley, United Kingdom

    2 weeks ago

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    Description

    Job Purpose

    Workwell Outsourcing provides funding and back-office services to recruitment agencies. Due to expansion, we require a credit controller to work on a new client account. The successful candidate will join our existing credit control team in our new office in Otley. A minimum of 1 year of Credit Control experience is essential. The role is a hybrid role, the requirement is 3 days in the office, and 2 days working from home. Otley, Leeds based.

    Main Responsibilities

    • Working with a new client, you will collect monies due on the accounts receivable ledger, bringing queries to a swift resolution, ensuring accounts are up to date and credit limits not unduly affected.
    • More importantly you will understand your impact on the business, a well-managed credit accounts enables our client to work efficiently.
    • Not content to be average, you will be keen to spot opportunities to improve the service you offer, confident in highlighting ways to continuously develop.

    Credit Controller Requirements:

    • As an experienced Credit Controller it is your exceptional customer service, communication, and the ability to build relationships that will give you the edge in this role.
    • We would be really interested to speak with you if you love a challenge, have excellent attention to detail and are able to easily prioritise every opportunity.
    • You should have experience of resolving queries quickly and taking ownership to deliver the highest customer experience.
    • Workwell Outsourcing are proud to be an growing company and we are committed to the highest standards of ethical and environmental performance.

    Skills, knowledge, and experience required

    • Team Player
    • Ability to build inter-departmental relationships
    • Multi-tasker
    • Good communication skills -written and verbal
    • Ability to prioritise
    • Ability to demonstrate initiative
    • Confident and professional telephone manner
    • Pro-active approach
    • Previous customer service experience
    • Keen Interest In Finance/ Credit Control

    Hours and environment:

    Full time, you'll work 37.50 hours per week, Monday to Friday. Monday to Thursday 9:00 - 17:00, Friday 9:00 - 16:00