Senior Trading Standards Officer - Lancashire, United Kingdom - Lancashire County Council

Lancashire County Council

Verified Company

Lancashire, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary £36,298 - £41,496 per annum l Permanent l Full-time, 37 hours per week l Trading Standards

Senior Trading Standards Officer - Investigations

**About Lancashire

Lancashire is the fourth largest local authority in England and is a delightful mix of bustling towns and cities with a rich history of industry and creativity, sitting alongside peaceful, picturesque countryside and magnificent coastlines.

Lancashire is a great place to live and work.

As a county council our remit is substantial, varied and complex - but our purpose is simple - we exist to serve the people of Lancashire by working as efficiently and innovatively as possible to prioritise the services they need and want.

The Trading Standards Service has a key role in protecting residents and visitors from fraudulent and illegal practices as well as tackling rogue trading practices and supporting honest businesses to grow and thrive.

We are also part of the Council's Public Health directorate and play a key role in advancing the health of residents and visitors to the County.

Role/Key responsibilities
This is an exciting opportunity for an experienced Trading Standards professional to join the team.

Primarily based in the Fair Trading - Investigations team, you will be able to maintain a varied and challenging caseload and work closely with other team members to meet service objectives.

In addition, part of this role will focus on the delivery of underage sales projects under the direction of a Principal Officer.

Key responsibilities:

Maintain a varied case load with limited supervision across a wide range of Trading Standards functions, including, doorstep crime, scams, underage sales, IP and other areas within fair trading.
Investigate complaints in accordance with service standards and in compliance with legislative requirements and relevant codes of practice.
Conduct inspections, surveys and other regulatory interventions.
Provide advice to both consumers and business on their rights and obligations.
Support an intelligence led approach to identify contraventions and follow up with appropriate enforcement activity based on assessed risk.
Lead and manage projects.
Coach and support junior officers and take an active role in their training.

Requirements:

You will be required to work outside core hours when necessary, which can include some weekend working, and may on occasion be required to work in other teams across the service.

A full driving licence and access to your own vehicle is essential.

Other

Join our team and we'll offer you excellent opportunities to do new things, a commitment to support you, and the potential to influence and improve the way we work.

In return for your passion and expertise we offer all our staff a very good benefits package. This includes a generous relocation reimbursement package to move to Lancashire. We are a family friendly employer with a variety of flexible working arrangements available.

Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role.

The panel may be unable to shortlist you for interview without this evidence.

For full details of the role and to apply, please visit our website

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.

Job Description and Person Specification