Senior IT Support Engineer - Leeds, United Kingdom - Fortem People Ltd

Fortem People Ltd

Verified Company

Leeds, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our established client based in Leeds city centre is looking to recruit a Senior IT Support Engineer.

This is a great opportunity if you enjoy getting out to other sites, travel and driving, as you'll be responsible for fixing connection and server issues at any of their UK locations.

Being a varied IT role, you'll need some infrastructure background along with Windows/Azure knowledge, plus you'll be able to provide 1st and 2nd line technical support.

Monday to Friday

-
A driving license is essential:

Main office located in the centre of Leeds with free parking

Duties and responsibilities:

Working with colleagues, suppliers and end users to complete tickets in a timely prioritised manner, escalating tickets where necessary
Installation and configuration of new desktops, laptops and mobile phones
Support of additional infrastructure including telephony, building access control, CCTV printers etc
Ordering IT hardware and administering warranty claims and fixes
Ordering and tracking communication line installations
Monitoring network communications and reacting to faults
Installing and configuring network switches including knowledge of VLAN

Knowledge & Skills:

Customer service and support in a structured role
Windows 10 installation and administration with knowledge of Microsoft Intune/Autopilot and MAM
Microsoft Office 365 hybrid environment and associated products installation and support
Support and configuration of Microsoft Sharepoint
Windows / Azure Active Directory administration of users and groups
Exposure to Windows Server
TCP/IP networking at a reasonable level
Ability to troubleshoot basic network issues