Customer Account Executive - Woking, United Kingdom - Faith Recruitment

Faith Recruitment

Verified Company

Woking, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Account Executive
Woking
£23, ,000

Are you looking for a new opportunity within a growing company and working within a Customer Services position? If you are looking for a position where you can focus on customer service, quotations and order management, this could be the position for you

The Customer Account Executive will:

Be a lead point of contact at head office for customer inquiries and account management matters
Build and maintain strong relationships with both clients and our sales team
Provide timely and accurate information and pricing to customers
Ensure accurate and timely processing of customer orders and enquiries
Maintain efficient and accurate electronic filing systems
Ensure that customer complaints are logged and that other issues or given feedback from customer is shared with the wider business
Discuss and process customer returns
Make sure company policy is adhered to
Help to develop internal company processes to ensure efficiency can be maintained
Progress late deliveries with our various operations departments via the planning team

To be considered the Customer Account Executive will:

Be computer literate and be confident on Outlook, Excel, Word, PowerPoint
Maintain fantastic customer service skill and communication skills, written and verbal
Be highly numerate with an understanding of profitability/margins
Providing excellent and highly professional customer service
Work well under pressure and be able to meet company targets
Have excelled administration skills
Be able to think outside the box and be able to plan ahead