Senior/Manager - Data Management, Resilience - Glasgow, United Kingdom - Hilton Worldwide, Inc.

Description

Job Description - Manager, Content Orchestration Governance (EUR0157P)
Manager, Content Orchestration Governance (

Job Number:

Hilton - Area Office - Glasgow 191 West George Street Glasgow G2 2LD This is your chance to be part of Marketing team that attracts customers to Hilton through strong storytelling, top-rated rewards, and unique customer experiences and partnerships.

As a Manager, Content Orchestration Governance, you will support the team in increasing customer acquisition and retention, generate engagement through multi-channel marketing campaigns, and foster recognition of loyalty benefits.

On the Content Orchestration team reporting to Senior Manager, Content Innovation, you will work on projects including maintaining global standards for content management within our organisation.

Your role involves designing and influencing the use of several technologies, including Content Management Systems (CMS), Digital Asset Management (DAM), Media Asset Management (MAM), and Computer-Assisted Translation Tools (CAT-tools).

You will also shape Taxonomy, Translation Memory strategy, and Language Service Providers (LSPs) workflows and technology adoption and compliance across content ideation, archive, and management processes.

We are committed to offering leadership development opportunities through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.

Manage and advise a team of content governance analysts
Design and implement global standards and governance framework for content management systems and roles and responsibilities, ensuring alignment with organisational goals and best practices
Monitor compliance with established standards related to content management

Develop and implement a translation memory strategy to repurpose existing translations, improve consistency, and reduce costs associated with multilingual content production, collaborating with language service providers and team members.

What projects you will take ownership of:
Improve content workflows, streamline processes, and enhance content creation, localisation, and distribution efficiency.

Lead initiatives to improve content management processes, workflows, and technologies, using feedback, data analysis, and industry trends to enhance effectiveness, and user experience.

Experience in Content Operations, Governance, Standardisation of Operating Procedures, or related fields.
Working knowledge of content platforms (DAM, CMS, CAT tools)
Project management experience in a global enterprise.
Prior experience managing large-scale projects and people.
Travel up to 10%.
Experience utilising data analytics to inform content decisions.
Prior experience with change management.
Prior experience with vendor relationship management.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .