3rd Line IT Support Engineer - Witney, United Kingdom - The Burford Recruitment Company

Description

• 25 Days Holiday
• Generous discretionary annual bonus
• Private Medical Insurance
• Dental Cover
• Friendly, inclusive office culture

The Burford Recruitment Company are working on behalf of an industry leader, who are a trusted and highly regarded financial services business. Due to continued growth, they are looking to appoint a 3rd Line IT Support Engineer to be based at their Witney, Oxfordshire office.

As a 3rd Line IT Engineer, you will play a crucial role in maintaining and enhancing the IT infrastructure to ensure seamless operations. You will be responsible for supporting over 100 employees and providing expert-level support, resolving complex technical issues, and implementing strategic IT solutions.

Key Responsibilities:

• Technical Support: Provide 3rd line technical support for escalated issues, including server, network, and infrastructure problems.
• Problem Resolution: Diagnose and resolve complex IT issues efficiently to minimize downtime and maintain productivity.
• Infrastructure Management: Manage and maintain the company's IT infrastructure, including servers, networking equipment, and storage systems.
• Security Management: Implement and maintain security measures to protect the company's IT systems and data from cyber threats.