Scheduler - Newport, United Kingdom - Southern Housing

Description

The roleThis is a unique opportunity for someone who is willing to act as the key leader for specific patches within the Scheduling Diary.
As the Scheduler, you will oversee the maintenance scheduling diary , you will work with the Property Administration and Customer Services Team to ensure repairs are diagnosed and scheduled correctly.
You will be the first point of contact for scheduling enquiries and you will be liaising directly with all internal and external customers to solve problems using standard procedures in a timely, efficient and effective manner. This is an office based role working 5 days a week.
What you'll need

• Qualified to GCSE/O'Level standard or similar.
• Experience of scheduling work in a maintenance environment and can demonstrate.
• Experience of delivering a front line, customer focussed service.
• Experience of working in a housing management or maintenance environment.
• Experience of working on an inner city, multi-cultural environment and working closely with tenants

In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples.
Closing Date: 7th May 2024 at 23:59
We reserve the right to close the advert early if we receive a suitable number of applications.
About usAt Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own We also understand the difference that safe, secure, and affordable homes can make to people's lives.
A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
What's in it for you

• Pension
• Life assurance
• Healthcare cash plan
• Eyecare & dental
• Birthday leave
• Retailers discounts
• Cycle to work
• Buy & sell annual leave
• Season ticket loan
• In-house academy & career development
• Flexible working

Inclusion and DiversityWe work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.