Healthcare Assistant - London, United Kingdom - Chelsea and Westminster Hospital NHS Foundation Trust

Tom O´Connor

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Description

A Health Care Assistant (HCA) is a member of the health care team who works under the supervision of a registered health or social care professional.

A HCA can undertake a range of roles within their overall job and their level of responsibility will be appropriate/ commensurate to the level of knowledge and skills they have acquired.


To participate, under the supervision of a Registered Nurse/ Midwife, in the delivery of patient care to a defined client group, in accordance with the philosophy of care which enables clients to maintain their skills and maximize the potential to achieve independence.

Work as part of an effective and caring team.

The post holder works under the direct supervision of the Registered Nurse/ Midwife. They will work within the boundaries of their existing and developing skills at all times. The post holder is expected to maintain high standards of care, managing their time, tasks and resources effectively.

  • Chaperoning and assisting in general and specialist clinics
  • Stock ordering
  • Stock control
  • Stocking clinical rooms
  • Ensuring clinical environment fit for purpose clean/tidy/stocked
  • Administrative duties restocking patient information leaflets etc.
  • Patient contact (see specific competencies)
  • Taking and recording accurate blood pressure, temperature, weight and height
  • To prepare Clinic notes and ensure the relevant paperwork is available
  • To check patient details and to update the computer systems as necessary using LastWord
Ensuring clinics are running to time, and ensure patients are made aware of delays if necessary.


Chelsea and Westminster Hospital NHS Foundation Trust provide services from two main hospitals, Chelsea and Westminster Hospital and West Middlesex University Hospital, and a number of clinics across London and the South-East.

We have nearly 7,000 members of staff that are PROUD to Care for nearly one million people.

Both hospitals provide full clinical services, including full maternity, emergency and children's, in addition to a range of community-based services across London, such as award-winning sexual health and HIV clinics.

We're one of the safest and best performing Trusts in the country.

We're also one of the top trusts to work for - our staff say they're engaged, motivated, and would recommend us as a place to work and receive treatment.


Our Trust has been rated by the Care Quality Commission as 'Good' in all five of the main domains of safe, effective, caring, responsive and well-led, giving an us overall rating of 'Good'.

We've also been awarded an 'Outstanding' rating for 'use of resources' by an NHS Improvement inspection.

Our facilities are some of the best in the country. We have been investing around £10 million a year in our estate.

We have recently completed a £30m expansion of our adult and neonatal critical care facilities at Chelsea and Westminster and are planning an ambitious £60m development of an Ambulatory Diagnostics Centre at West Middlesex.


  • To act as a chaperone during patient clinical examination as required.
  • To be competent in monitoring and recording blood pressure, pulse, temperature, weight, height and oxygen saturations. To report any abnormal findings to the Registered Nurse.
  • To test urine samples, recording results and reporting abnormal results to the Registered Nurse.
  • To collect and label specimens for laboratory investigations as required.
  • To be competent or willing to be trained in phlebotomy skills and able to demonstrate an understanding of the patient's needs during the procedure.
  • To be competent or willing to be trained in the assisting of minor operations.
  • Recognise when patients are unwell and bring to the attention of the Registered Nurse.
  • To act within the guidelines and procedures of the department and the Trust.
  • To carry out topical treatments under the supervision of an RGN in Day Care. g. Emollients only.
  • To assist in direct patient care for all patients attending outpatient appointments with supervision from the RGN.
  • To gain additional skills required for Dermatology clinics including performing pregnancy testing, taking skin swabs, performing skin scrapings, taking hair samples, taking toe nail clippings and performing simple dressings under the direction of the RGN.
Please see attached job description and person specification for further details to this role.

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