Best professionals offering desktop support analyst services in Coventry

Desktop Support Analyst

Overview

A Desktop Support Analyst provides technical assistance and support to end-users in a computer network or a single computer. They troubleshoot and resolve hardware and software issues, perform routine maintenance tasks, and ensure that computer systems and networks are running smoothly.

Requirements

To become a Desktop Support Analyst, you typically need a bachelor's degree in Computer Science, Information Technology, or a related field. You should have knowledge of operating systems, computer hardware, and software applications. Strong communication and problem-solving skills are also essential.

Accreditation and Certification

Industry professionals can obtain certifications like CompTIA A+ or Cisco CCNA to demonstrate their expertise. These certifications can be beneficial for career advancement and salary increases.

Choosing the Best Service Provider

When selecting a Desktop Support Analyst, consider their experience, technical skills, and customer service skills. You should also ask questions like:

• What is your experience with desktop support?
• Can you explain your troubleshooting process?
• How do you communicate with clients?
• What certifications do you hold?

References

For more information on desktop support, you can refer to the following resources:

• Computerworld
• Techopedia

Average Prices

The average hourly rate for a Desktop Support Analyst in Coventry, UK is between £15 and £30 per hour, depending on the level of experience and the specific services offered.

Requesting a Quote

When requesting a quote for desktop support services, provide detailed information about your needs, including the type of support required, the number of users, and any specific requirements. This will help the service provider provide an accurate quote and ensure that you get the best service for your budget.

Fees for Desktop Support Analyst freelancers

The average daily fee for experienced freelancers is £75.

The fee varies depending on the city in which they are located. For instance, the average daily fee for a Desktop Support Analyst in London is £100, while in Birmingham is £80 or in Manchester is £90.