Best professionals offering technical support analyst services in Liverpool

⁠Technical Support Analyst

⁠About the Service

⁠A technical support analyst provides technical assistance to clients with issues related to hardware, software, or network problems. They troubleshoot, diagnose, and resolve technical issues via phone, email, or remote access.

⁠Professional Requirements

⁠To become a technical support analyst, one typically needs a bachelor's degree in computer science, information technology, or a related field. Relevant certifications, such as CompTIA A+ or Cisco CCNA, can be beneficial for career advancement.

⁠Recommended Accreditations and Certifications

⁠Industry professionals may consider obtaining certifications like CompTIA Security+ or ITIL Foundation to demonstrate their expertise and commitment to the field.

⁠Tips for Choosing the Best Service Provider

⁠When selecting a technical support analyst, consider their experience, communication skills, and ability to resolve complex issues. Look for professionals who are certified and have a strong understanding of the latest technology trends.

⁠Questions to Ask Before Hiring

• ⁠What experience do you have in technical support?
• ⁠What certifications do you hold?
• ⁠How do you approach troubleshooting and problem-solving?
• ⁠What is your availability for remote work?

⁠Useful References

⁠For more information on technical support analyst roles and responsibilities, consult resources like the International Association of Support Professionals or the Service Desk Institute.

⁠Average Prices for the Service in Liverpool

⁠The average hourly rate for a technical support analyst in Liverpool is between £25 and £40 per hour, depending on experience and the complexity of the issues being addressed.

⁠Requesting a Quote

⁠To request a quote for technical support services, simply describe your needs and requirements to the service provider. They will then provide you with a customized quote based on the scope of work and their rates.

⁠Fees for Technical Support Analyst freelancers

⁠The average daily fee for the experienced freelancers is £150.

⁠The fee varies depending on the city in which the freelancer are located. For instance, the average daily for a Technical Support Analyst in London is £200 while in Manchester is £180 or in Birmingham is £160.