- To be in attendance during the operational hours of the aircraft turnaround. i.e. during check-in and on arrival of the aircraft through to departure.
- To act at all times in the best interests of the airline and represent them in a high profile and professional manner
- Endeavour to assist and improve on-time performance
- Deal with questions and problems associated with travelling guests, including but not limited to; ticketing, passports, visas, excess baggage, denied boarding, late check-in and missed flights
- To ensure all check-in desks are ready and staff are available 3 hours prior to the Scheduled Time of Departure. All relevant display boards and passenger information is made available
- Monitoring and enforcing cabin bag allowance and make sure it is adhered to at check-in and at gate as per airline policy
- Meet aircraft at gate, liaise with crew, ensure smooth boarding and correct loading processes have been adhered to within the airline loading instructions
- Complete flight management report
- Monitor and report on ground handling services, identifying weaknesses and areas of improvements
- Airport Handling Agent / Airline experience - Essential - Any applicants without relevant experience will be rejected
- Basic computer skills (excel, word, email) - Required
- Minimum level of education GCSE or equivalent - Required
- Ability to provide 5 years references - Essential
- Dependent on operational requirements - some early starts, some late finishes, minimal night duties
- Shortest shift length 3 hours, however most shifts are longer
- Comprehensive face-to-face and on-the-job training provided
- Car parking
- Must have access to email and computer for completing and sending management reports
- On-site parking
- Day shift
- Night shift
- Weekend availability
- AVIATION: 1 year (required)
- United Kingdom (required)
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Flight Coordinator - Manchester, United Kingdom - Global Air Support
4 weeks ago
Description
Job Description Flight Coordinator Location Manchester Airport :
Job Description
We are looking for a flexible, self-employed/freelance, part time Flight Coordinator to support our expanding business at Manchester Airport. Start date will be as soon as possible.
The position will suit someone with airport handling experience wishing to broaden their knowledge to include all aspects of airline operations.
Global Air Support (GAS) has been assisting airlines with airport ground operations for over 15 years, we support a growing number of operators within the UK.
Overall Objective
The role is to provide customer service representation to airline passengers and airline personnel during the turnaround of aircraft on inbound and outbound flights. The ideal candidate must be able to communicate effectively with airline passengers and personnel, third party companies, airport and airline authorities and whoever else as deemed necessary in order to provide an efficient, time critical turnaround of aircraft.
In addition we offer Airport Services Support to various travel companies and cruise lines.
Responsibilities
Experience
Qualifications
Working Hours
Benefits
Other
Job Types: Part-time, Freelance
Pay: £13.00 per hour
Expected hours: per week
Benefits:
Schedule:
Experience:
Work authorisation:
Work Location: In person
