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    Credit Control Admin - Bath, United Kingdom - Juice Recruitment Ltd

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    Full time
    Description


    Are you seeking your next opportunity in Finance? Do you possess exceptional communication skills and aspire to advance in a well-established and supportive setting? We are thrilled to assist a professional services firm in central Bath in their quest for a Credit Controller.

    This position has emerged due to expansion and is open at a stimulating moment to become part of a growing and vibrant enterprise.


    RESPONSIBILITIES:

    • Communicating with customers via phone and email regarding outstanding charges and the retrieval of overdue payments
    • Utilizing negotiation abilities to interact with clients and establish appropriate solutions
    • Coordinating asset collection through external parties if required
    • Handling novation requests
    • Executing administrative tasks related to the contract process, guaranteeing accurate and complete data entry into relevant systems in compliance with GDPR guidelines
    • Supervising customer payments
    • Addressing customer inquiries through phone, email, and mail
    • Promptly escalating issues and complaints within specified regulatory timeframes
    • Abiding by the organization's data protection policies and procedures
    Adhering to the company's compliance standards applicable to the positionWE ARE LOOKING FOR:

    • 2 years of experience in a dynamic credit and/or collections environment
    • Background in consumer finance or credit control within a regulated sector
    • Proficiency in handling a high volume of phone calls
    • Proactive and optimistic attitude
    • Proficiency in IT, specifically Outlook, Word, and Excel
    • Effective communicator capable of managing various conversations
    Keen eye for detail with a strong focus on precisionAND FOR YOU:

    • Competitive remuneration
    • Continuous training opportunities
    • Life Assurance coverage
    • Income Protection benefits
    • Private Medical Insurance
    • 24 days of annual leave
    • Holiday Exchange program
    • Cycle-to-work initiative
    • Auto-enrolment pension plan
    • Hybrid work model available (3 days in the office, 2 remote)If this opportunity resonates with you, kindly submit your application.


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