Children's Community Support Worker - Welwyn Garden City, United Kingdom - East and North Hertfordshire NHS Trust

Description

Job overview

We are recruiting for a Children's Community Support Worker - Higher Level who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

The Children's Continuing Care Team provides specialised, child specific respite service to children and their families with complex health needs/profound disabilities in the child's own home throughout East & North Hertfordshire.

Clinical Support Workers will be responsible for independently delivering specialist nursing care within the family home without direct supervision.

All necessary training will be given with ongoing facilitation from qualified nurses.

Please review the attached 'week in the life' document which will give you an insight into the role of a Children's Community Support Worker.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond

Main duties of the job

You will undertake all necessary training in order to provide nursing care to children with complex health needs within the family home in an unsupervised capacity.

Undertaking such skills as enteral feeding, c/o tracheostomies, c/o children who are long term ventilated, seizure management, oxygen administration.

Working for our organisation

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

In addition, you will receive a High Cost Area Supplement of 5% of your basic salary, subject to a minimum payment of £1,192 and a maximum payment of £2,011 per annum pro rata.

Person specification

Qualifications & Training

Essential criteria

• NVQ 2 Care or equivalent
• Able to appropriately progress through and complete QCF Level 3

Desirable criteria

• NVQ 3 or equivalent

Previous Experience

Essential criteria

• Previous experience with children or in a health care setting

Desirable criteria

• Working with disabled children

Skills

Essential criteria

• Ability to communicate in a variety of settings with patients of varying levels of understanding
• Ability to work within guidelines, follow a care plan and follow instructions without the presence of a registered nurse
• Ability to prioritise care
• Self motivated and organised
• Understanding of quality and change in the clinical setting
• Flexibility and team participation
• Basic IT skills or willingness to develop

Desirable criteria

• Interest in developing a career as part of the Children's Community service

Knowledge

Essential criteria

• Understanding of the requirements of the role
• Infection Control and universal precautions
• Basic understanding of NHS issues

Desirable criteria

• Knowledge of clinical observation and complex health needs

Other Requirements

Essential criteria

• Car owner/driver
• Able to work night shifts if requested

Our values

We want our staff to believe in, demonstrate and live our values in everything we do.

Include
We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.

Respect
We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.

Improve
We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.

Committed to our Community

East and North Hertfordshire NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under-represented in various parts of our workforce .

We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working.

We are proud to be a Disability Confident employer and achieved our status in 2019.

We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing

We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust.

We are committed to being a carer-friendly environment, addressing the complex needs of families with caring responsibilities. In partnership with Carers in Hertfordshire, all our working carers have access to support from recruitment. We are also a member of Carers UK, providing resources to make balancing work and caring easier. Our approach is inclusive, recognizing diverse challenges and creating a supportive environment where carers feel valued.