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    Customer Service - Birmingham, United Kingdom - Pertemps Birmingham Commercial

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    Temporary
    Description

    Job Title:

    Customer ServiceSalary: £24,000Job Description I have an excellent opportunity for a bright and bubbly individual to join a small but ever-expanding Business in the Birmingham area.

    You will be the first point of contact for customers entering the shop and will be responsible for answering phone calls and emails in a timely manner.

    The ideal candidate will have the ability to work off their own initiative and prioritize workload.

    Working within a fast-paced environment you should demonstrate your ability to multitask and give assistance to both colleagues and customers as and when needed.

    My client is a small family run business with a close nit team. This would be a great opportunity for someone who is looking for longevity in their career.

    Hours are Monday – Friday 08:00-17:00/ 09:00-18:00 with the occasional Saturday (You would have the following Monday off if a Saturday was worked).


    Key Objectives:
    Being first point of call for all customersResponding to all emails and queries in a timely mannerManaging workload and prioritisation of tasksProvide quotes for new and existing customersServe all customers on shop floor Requirements: Minimum of 5 GCSE's including Maths/ EnglishRetail and/ or Administrative experienceGood attention to detailA full UK driving license/ and or local to South BirminghamConfident in using Microsoft Office 365Having an eye for design (advantageous)

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