- Key figure in the delivery of a new software platform for our Advice Products
- Continuously monitoring and optimising the Advice claims journey, to improve customer satisfaction and other product performance metrics throughout the entire end to end claims life cycle.
- Build strong engagement with the stakeholder network ensuring they are aligned with the Advice product vision and roadmap and receive all relevant communications.
- Lead and influence a cross functional team to ensure the team delivers products that meet business requirements/needs and delivers the right outcomes for our customers.
- Ensure data-driven decision making, identifying strengths, weaknesses, and opportunity's, based on interpreting qualitative and quantitative data.
- Working directly with the UX team to identify customer research opportunities to identify future roadmap items.
- Develop the end-to-end data processes to ensure the company is ready to manage an Advice failure efficiently and accurately.
- Product owner for the Advice scrum team. Breaking down and interpreting business problems and managing, prioritising, and grooming a backlog of user stories with detailed acceptance criteria. Managing dependencies and conducting UAT.
- Optimise your delivery team by tracking, reporting, and improving velocity, processes, best practices.
- Major, long term transformation experience
- Evidence of impact/business outcomes in previous roles
- Evidence in the delivery of technical platforms (Not Data, things like CRM, ideally, or other similar customer related platforms)
- End-to-End experience of delivering a full product roadmap to include defining the roadmap through delivery
- At least 3 years experience as a product manager
- Ability to work strategically upwards as well as with technical teams and multiple stakeholders
- CV to be no longer than 4 pages focusing on your relevant experience
- Ensure there is real details on the impact/positive outcomes achieved from the transformation
- Projects regarding mobile and website projects are NOT relevant
- Profiles that appear too technical or about data delivery as opposed to business transformation/platform delivery will NOT be considered
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Product Manager - London, United Kingdom - Devonshire Hayes Recruitment Specialists Limited
Description
Are you an experienced Product Manager? If so, we have an exciting opportunity for you with a Financial Services firm based in London.
This is a perm position and the salary for this is up to £80K. This is a hybrid role with an expectation for 40% attendance on site.
Responsibilities
Required experience:
The client for this role is very particular in terms of what they are looking for, they will also be very picky with CVs. I have therefore added some information below, please ensure your CV/profile aligns with the below to ensure you are considered.
