Group Media Director - London, United Kingdom - Morgan McKinley

Morgan McKinley
Morgan McKinley
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

GROUP MEDIA DIRECTOR - MEDIA


As Group Media Director, you will be responsible for leading the major accounts within the agency on a day-to-day basis.

GMDs are some of the most senior & influential roles in the department, taking accountability for driving all resources to achieve strategicagency & client goals, assuming commercial responsibility for growth, inspiring & mobilizing teams to excel.


Alongside their peers:

the Media Practice Leads (Search, Social, DVA, Affiliates, Commerce & SEO) GMDs form the wider media leadership team (currently14 individuals).

Most of our larger accounts are pan-market (typically EMEA), requiring experience of managing multi-market media accounts, building & leveraging relationships with partner group agencies.


Primary Responsibilities

1) Client Relationship & Commercial Development:

  • Lead the day-to-day relationship with all key clients
  • Lead the development of a commercial strategy (client mapping, account planning & roadmap) to set twin mutual goals of client business performance & agency revenues
  • Maximise TRR & PRIP/Service scores
  • Identify & deliver unmet client needs with strategy & executive support
  • Ensure client financial operational hygiene across the team: accuracy & pace of media bookings & reconciliations in London & Gurgaon
  • Swift resolution of Payment Queries
  • Weekly revenue forecasting, liaising with Media Ops Lead Commercial Director & Executive team to drive PE

2) Team & Resource inspiration, connectivity & leadership

  • Inspiring & mobilising all resources behind the strategic account plan
  • Taking ownership for & setting a common culture of excellence & confidence on the account
  • Tracking & reporting of all resource requirements & priorities between the Practice Leads, the Media Leadership Team, Finance & the wider Ops team
  • Making a simple business case for any resourcing requirements

3) Focusing the team for continuous operational excellence

  • Tracking optimal balance of resources vs revenues & client commercial commitments
  • Reduce scope creep & liaising with executive team to manage overburn
  • Maintenance of reporting hours & resource forecasting & alignment with Media Ops Lead & the broader Ops team

Mandatory Requirements

  • Integrated media leadership: running large combined on&offline accounts.
  • Experience running multimarket accounts, setting clear performance expectations & motivating local market resources to provide a consistent cross market service
  • Excellent client consulting skills
  • Team directionsetting, leadership & influencing skills to mobilise & connect disparate agency skillsets around a singular shared development focus
  • Experience in discerning & pushing for strategic, planning & executional excellence from the wider team. Whilst not a specialist perse the GMD needs to know what specialist excellence looks like & how to mobilise the resources around them to do the bestwork of their lives collectively.
  • Commercial acumen: we believe that sustainable growth is achieved via mutually beneficial & transparent commercial development with our clients. But this is underpinned by adhering to good commercial practice, from reporting through to financial operationsensuring this is happening whilst tracking profitability

Additional Responsibilities

  • Leadership of the client relationship & development of the strategic account plan that underpins it & the TRR results produced
  • Motivate & mobilise agency & wider group resources to excel on the accounts & enable the team to do the best work of their lives: awardsgrade work etc.
  • Be business minded: providing focus, targets & clear expectations about each individual's contribution, playingin specialist & senior resources when needed to maximise results
  • Take ownership of achieving excellence on your accounts, troubleshooting, escalating issues for resolution, addressing delivery & performance issues & undertaking tasks to build team morale.
  • Work with the departmental media management team: the CMO, Head of Media, Head of Client Experience, Head of Planning & Head of Media Ops to ensure your needs are escalated across resourcing, commercials etc whilst providing timely updates about performance& revenue forecasting.
  • Awareness of terms of Master Service Agreement/Contract, SLA commitments, R&Rs, WOW & flagging/escalating when executive support is required before issues expand.
  • Conduct timely, fair & accurate objective setting & performance reviews for direct reports, using established templates & support from your line manager
  • Daytoday leadership of a TBD pandepartment project for personal development, agency visibility & per our "Exponential Growth" vision
  • Involvement in the new business process, either leading a small opportunity or playing a keys support role in a large pitch

Useful Experience:


  • Familiarity with standard digital media operational systems & tools including: MediaOcean; MediaTools etc
  • Familiarity with industry operating & workflow systems & 3rd parties: JIRA, ASANA, TRELLO, RedMill etc
  • Must have excellent time management skills
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
More jobs from Morgan McKinley
See all jobs of Morgan McKinley