Customer Representative - Newcastle upon Tyne, United Kingdom - Communications and Solutions Partners Group

Communications and Solutions Partners Group
Communications and Solutions Partners Group
Verified Company
Newcastle upon Tyne, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Are you passionate about delivering exceptional service and resolving customer inquiries? Join our team as a Customer Service Representative and play a pivotal role in ensuring our customers' satisfaction.


Responsibilities:


  • Interact with customers in person and provide product information
  • Provide product knowledge and assistance to customers as needed
  • Provide exceptional customer service by answering incoming calls and assisting customers with their inquiries or concerns
  • Analyze customer needs and provide appropriate solutions or recommendations
  • Upsell products or services to customers when applicable

Qualifications:


  • Strong data entry skills with a high level of accuracy
  • Excellent communication skills, both written and verbal
  • Ability to analyze customer needs and provide appropriate solutions
Join our team of dedicated professionals who are committed to providing exceptional customer service.


Salary:
From £24,402.53 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to Commute:

  • Newcastle upon Tyne (preferred)

Work Location:
In person
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