Information Services Administrator Office Based - Selby, United Kingdom - The Skills Network

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Selby, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Job Purpose

In this administrative support role will be responsible for the day-to-day processing of all partner enrolment paperwork, ensuring that it is compliant and recorded accurately, processing of non-compliant and funding queries on enrolments in line with internalSLAs.


Key Responsibilities:


  • Meet Key Performance Indicators, including but not exclusive to error rates and inputting levels
  • Process all partner enrolment paperwork in accordance with requirements, including but not exclusive to compliance checking, accurate and timely data inputting, identifying issues, withdrawals
  • Contact learners to confirm enrolment queries and address noncompliant paperwork in a timely manner
  • Contact learners to confirm and gain evidence of fully funding status
  • Update third party systems when required
  • Ensure all enrolment documentation is scanned and attached accurately
  • Send complete partner paperwork to the funding partner
  • Action partner enrolment queries in a timely manner
  • Attend external partners training events as and when necessary
  • To reconcile data between internal and external partners.
We have both permanent and fixed-term opportunities available for this role.


Salary:
£18,574.88


Hours: 37.5

REF-203275
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