Information Services Administrator Office Based - Selby, United Kingdom - The Skills Network

The Skills Network

Verified Company

Selby, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Purpose

In this administrative support role will be responsible for the day-to-day processing of all partner enrolment paperwork, ensuring that it is compliant and recorded accurately, processing of non-compliant and funding queries on enrolments in line with internalSLAs.

Key Responsibilities:

Meet Key Performance Indicators, including but not exclusive to error rates and inputting levels
Process all partner enrolment paperwork in accordance with requirements, including but not exclusive to compliance checking, accurate and timely data inputting, identifying issues, withdrawals
Contact learners to confirm enrolment queries and address noncompliant paperwork in a timely manner
Contact learners to confirm and gain evidence of fully funding status
Update third party systems when required
Ensure all enrolment documentation is scanned and attached accurately
Send complete partner paperwork to the funding partner
Action partner enrolment queries in a timely manner
Attend external partners training events as and when necessary
To reconcile data between internal and external partners.