Customer Support Specialist - Tamworth, United Kingdom - Proftech Talent Ltd
Description
Customer Support Specialist
As a Customer Support Specialist, you will need/be:
- Experience in a customer service/support role
- Strong communication skills with an ability to persuade and influence
- Strong Team player with excellent attention to detail
- Customer handling skills with clear and effective verbal and written communication
- Ability to us own initiative to obtain all information required for resolution
- Able to organise own work load and meet deadlines
Details:
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Salary: Competitive
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Working Hours: 37.5 hours week, Monday to Thursday 9.00am - 5.30pm and Friday 9.00am - 3.00pm (30 minute lunch daily)
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Location: Tamworth
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Duration: Permanent
Role of Customer Support Specialist:
- Inbound and outbound calls, handling enquires
- Order processing
- Support the Customer Service Manager
- Internal daily administration
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