Credit Controller - Livingston, United Kingdom - SKY Italia
Description
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand.
A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
In Finance Operations, you will be part of the financial heart of Sky, working to ensure the team continues to be recognised as a World Class finance team.
What you'll do:
- Outbound and inbound calling to customers
- Manage Sky Business customers accounts ensuring that data is accurate and up to date
- Assist in customer disputes through to resolution by liaising and supporting Sky business areas with necessary information and actions
- Liaise with customers to minimise business risk exposure to ensure customer contractual payment terms are adhered to
- Confirm accurate payment dates to enable accurate cash forecasting
- Where appropriate, ensure month end procedures are completed accurately and to agreed business timetable
- Ensure that all necessary compliance and SOX controls are adhered
- Carry out accurate reconciliations, as and when required
What you'll bring:
- Excellent customer service skills acquired in a telephony environment
- Good organisation, prioritisation and planning skills
- An understanding of debt collection would be beneficial
- Excellent attention to detail
- A good understanding of Microsoft Excel
- Experience of challenging and improving current processes through continuous improvement
Team overview:
Finance Delivery
We enable Sky to succeed by ensuring we are a cost effective, scalable operation delivering great service in an agile and responsive way.
Sky Finance has a deserved reputation for being at the heart of Sky's success - making things Simple by Design, finding the Win-Win for our business and customers, and working as One-Team.
The rewards:
There's a reason people can't stop talking about #LifeAtSky.
Our great range of rewards really are something special, here are just a few:
- Sky Q, for the TV you love all in one place
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
How you'll work:
We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.
Your office base:
Livingston Watermark House
Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles.
Inclusion:
We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice.
At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.
Why wait?
To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.
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