- Reward platform – discounts for over 800 retailers
- 25 days holiday (rising with service plus option to purchase up to 5 extra days a year)
- Development, training, and professional qualifications
- To effectively and efficiently manage a caseload of pre-litigated motor claims including personal injury from inception to settlement
- To support delivery of consistently high levels of service and productivity
- To work closely with colleagues within the firm to deliver consistently high levels of service
- To input accurate data and ensure data maintenance
- Interact and communicate with clients
- Experience of dealing with motor personal injury claims under the predictive costs regime is desirable
- Experience of the OIC and MOJ portals
- Pre-litigation experience
- Experience of using Microsoft Word, Excel and email
- Customer service experience
- Excellent attention to detail
- Negotiation skills
- Communication skills
- Organisational skills
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Claims Handler - Accrington, United Kingdom - Davies Group
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Description
At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work You will be valued and supported and receive excellent benefits including but not limited to:
Davies Group are recruiting for a Claims Handler to join our Motor Claims team. As a Handler, you'll be the first point of telephone contact for our customers. So, you'll need to be a great communicator, dedicated to providing a professional and empathetic service and have experience in commercial motor claims. The Claims Handler would manage a caseload of Pre-Litigated Motor Claims including personal injury from inception to settlement.
Please Note: This is a hybrid role where you will be required to go into the office at least one day per week.
What will your day look like:
Abilities And Knowledge: