Account Manager - Surrey, United Kingdom - Utility People
Description
Ref: 14144
Role:
Account Manager (energy procurement fixed / basket)
Location:
Remote/ Surrey
Salary:
£40K - £45K + £10K+ commission + company share options + private health
Summary:
Key responsibilities:
- Provide crucial support to groundbreaking energy management and procurement platform.
- Providing optimal service to customers through the delivery of multiple smart services across energy procurement, management and carbon reduction processes.
- Customerfacing guiding customers through the engagement journey, ensuring cost and carbon reduction opportunities are identified, and upsell opportunities are maximised.
- Work with Customer Account Directors who onboard customers, and sales & marketing team.
- Play a crucial role maintaining the reputation and development of the online platform while ensuring customer service complements the technology.
Skills & experience required:
- You are looking to take a step up, keen to work for an energy tech company.
- You will have three to five years' experience in the energy industry.
- Be knowledgeable with energy supply contract arrangements.
- Strong communication skills and a able to get points across concisely to all levels.
- Phenomenal organisational skills, used to adapting to and managing fluctuating workloads.
You will have an excellent understanding of energy buying solutions including knowledge of fixed and group purchasing
:
- You will be able to and willing to travel across the UK to visit our customers in person.
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