Jobs

    Microsoft Technical Success Manager - Marlow, United Kingdom - Softcat

    Softcat
    Softcat Marlow, United Kingdom

    3 weeks ago

    Default job background
    Description

    Would you like to kick start your career in a supportive, collaborative and innovative company?

    Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

    Join our Customer Experience team

    Join our Customer Experience team who are motivated to provide customers with the best experience by supporting them through their agreement lifecycles as well as ensuring that they are maximising their cloud investments.

    Success. The Softcat Way.

    Softcat is one of the UK's leading technology solutions businesses. Thanks to the success and growth of our services, we offer an increasingly broad range of tech careers. There could be a bright future for you if you're interested in software, networking, analytics, or cyber security.

    Do you have a passion for Customer excellence?

    As a Microsoft Technical Success Manager, you will be given the opportunity to represent Softcat's biggest partner by building excellent relationships with our Mid-Market to Enterprise customers.

    As a Microsoft Technical Success Manager, you'll be responsible for:

  • Providing technical guidance, best practise, and remediation steps allowing them to successfully onboard their users to Microsoft Office 365
  • Attending customer welcome calls to support CSM's on more technically minded questions
  • Leading technical workshop discussions with customers across specific M365 workloads providing technical guidance on best practise tailored approaches to allow them to achieve their goals
  • Maintaining ownership of the technical workshop engagements through their lifecycle to a satisfactory customer resolution
  • We'd love you to have

  • Strong work ethic and the ability to work well within a team
  • Practical ability and knowledge of the full M365 stack
  • Experienced in managing on premises Microsoft applications, server technologies and roles required for hybrid solutions
  • Work in a way that works for you

    We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Hybrid working – 3 days in the office and 2 days working from home
  • Working flexible hours - flexing the times you start and finish during the day
  • Flexibility around school pick up and drop offs
  • Working with us

    Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

    Join us

    To become part of the success story, please apply now

    As part of our commitment to supporting, attracting and retaining the best diverse talent, Softcat is proud to partner with organisations like WORK180, My G Work and Black Young Professionals. Work 180 endorse employers that demonstrate on-going support for women at work, including offering benefits and policies that best support female employees. My G Work support us in our aim of attracting more LGBTQ+ talent. The BYP network support us in diversifying our talent pool by tapping into the black professional community.



  • Reed Hospitality Marlow, United Kingdom

    My client based in Marlow is looking for an experienced General manager to join the team in their established restaurant. · Reporting to the Regional Operations Manager, the General Manager willplay a pivotal part in the daily success and running of the restaurant and the success ...


  • Trinity Resource Solutions Marlow, United Kingdom

    This leading international power tools company are looking for a Customer Service Executive to bring value to their team They offer great company culture and the opportunity for growth · They are looking for someone that has previous experience within an Ecommerce Customer Servic ...


  • Wade Macdonald Marlow, United Kingdom

    **Commercial Finance Manager - Slough - 70, % bonus - hybrid working** · **The Company** · The role of Commercial Finance Manager sits within this well known and fast growing Global Business based near Slough. The Company has experience YOY growth since it's inception and expects ...

  • K L Recruitment Solutions

    Office Manager

    3 weeks ago


    K L Recruitment Solutions Marlow, United Kingdom

    We have a great Office Manager opportunity for a successful Global Organisation based in Marlow. · This new, key position will be the central point for all office support/functions, duties include: -- Facilities administration - supporting office equipment & services · - HR Admin ...

  • K L Recruitment Solutions

    Project Accountant

    4 weeks ago


    K L Recruitment Solutions Marlow, United Kingdom

    We are supporting a great opportunity for a**Project Accountant** to join a successful, growing organisation. · Based in Marlow, this key full-time, permanent opportunity will report to the Financial Controller & manage key areas including: -- Create, update & reconcile projects ...


  • Softcat Marlow, United Kingdom

    **Would you like to kick start your career in a supportive, collaborative and innovative company?** · **Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?** · **Join our Services Support Team** · This is an exciting opportunity to join the Servic ...


  • Softcat Marlow, United Kingdom

    **Would you like to kick start your career in a supportive, collaborative and innovative company?** · ***Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?** · **Join our Order Fulfilment Team** · The Procurement department are responsible for pr ...


  • Softcat Marlow, United Kingdom

    **Would you like to kick start your career in a supportive, collaborative and innovative company?** · **Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?** · **Join our Cisco Alliances Team** · Softcat's Cisco business unit is one of the fastest ...


  • Softcat Marlow, United Kingdom

    **Would you like to kick start your career in a supportive, collaborative and innovative company?** · **Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?** · **Join our Microsoft Team** · Microsoft are a key strategic partner for Softcat. The Mi ...


  • Softcat Marlow, United Kingdom

    **Would you like to kick start your career in a supportive, collaborative and innovative company?** · **Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?** · **Join our Credit Risk Team** · The Credit Assessment Team consists of three analysts, ...


  • Softcat Marlow, United Kingdom

    **Would you like to kick start your career in a supportive, collaborative and innovative company?** · **Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?** · **Join our Multinational Team** · Following an international expansion with Softcat ope ...


  • Trinity Resource Solutions Marlow, United Kingdom

    Elevate your career in the charming town of Marlow, where a leading company is seeking a skilled B2B Customer Service Executive. · As a pivotal member of the customer service team, you will be instrumental in fostering robust relationships with business clients, ensuring their sa ...


  • Softcat Marlow, United Kingdom

    **Are you looking to develop your skills and realise your full potential?** · **Do you want to take your career to the next level?** · **Join our **Cloud Alliances Team** · This is a fantastic opportunity to be a part of the Cloud Alliances function. The team is made up of 60 ind ...


  • RFA Security Services LTD Marlow, United Kingdom

    **Role**: · - Part-time, permanent and is 100% fully office-based at our office near Marlow · - You will work in the office reporting directly to and supporting the Office Administrator (OA) in administrative, day to day office operations and any ad hoc tasks for the Senior Manag ...

  • Major Players

    Account Director

    3 weeks ago


    Major Players Marlow, United Kingdom

    Account Director · £42-£48K · Marlow, Buckinghamshire - Hybrid working · Major Players are working with an integrated marketing agency who are looking for an Account Director to join the team You will deliver a range of projects including experiential, POS, website and brand stra ...

  • IDeaS

    Account Executive

    3 weeks ago


    IDeaS Marlow, United Kingdom

    : · Passionate people. Loyal clients. Leading solutions. · With a rich culture of creative collaboration and professional growth, IDeaS' team members build successful careers with us. · IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. N ...


  • CK GROUP Marlow, United Kingdom

    CK Group are recruiting for a Strategic Account Director to join a software company in the clinical trials space on a permanent basis. · **The Company**: · Our client is a thriving business shaping the future of clinical trials in collaboration with some of the largest global pha ...


  • Brandon James Ltd Marlow, United Kingdom

    Do you have experience in sales? · Are you looking to put your skills to better use? · Do you want to be in a new environment where you can earn life changing amounts of money? · That's a bold claim we know, but the list of current employees who would testify that it's factually ...

  • Appcastenterprise

    Servicenow Developer

    4 weeks ago


    Appcastenterprise Marlow, United Kingdom

    **Does the idea of advocacy and championing of ServiceNow appeal?** · **Join our Business Systems Team** · **Success. The Softcat Way.** · Softcat is one of the UK's leading technology solutions businesses. Thanks to the success and growth of our services, we offer an increasingl ...

  • Platinum Resourcing

    Marketing Assistant

    3 weeks ago


    Platinum Resourcing Marlow, United Kingdom

    Our client, a growing, successful and innovative company committed to lowering carbon emissions, is seeking a Marketing Assistant to join their team. · Our client truly are leaders in their market and experiencing a period of growth. · The purpose of this role is to assist the He ...