Quality Advisor - Winchester, United Kingdom - M Group Services
Description
Milestone Infrastructure is currently looking to recruit a Quality Advisor to work on our Highways Services contract in Hampshire.The Hampshire Highways contract is in its fifth year of delivering maintenance and improvement works on behalf on Hampshire County Council and have recently secured a contract extension to 2029.
As the Quality Advisor you will be part of our Efficiency and Performance Team responsible for business improvement, performance management, quality assurance and communications.
As the Quality Advisor your duties & responsibilities will be:
- Co-ordinate the internal audit programme and use results to improve systems and compliance.
- Undertake process and compliance audits
- Undertake Safety, Health, Environment and Quality Inspections
- Managing the Contract Business Management system review and continual improvement of Contract Business Processes
- Support the development of processes, guidance notes and other forms of documentation
- Supporting the Contract Operational Performance Indicator data collection and compliance process
- Prepare and report Quality metrics to senior management
- Coordinate and collate data for various contract metrics (Innovation Group, Cost of Poor Quality, Inspection Test Plans etc)
- Support the Efficiency and Performance Manager on projects and initiatives to deliver continuous improvement activity using lean principles
- Carry out additional duties as required by the Efficiency and Performance Manager
- Continually managing an updating process documents
Skills & Knowledge Requirements:
- ISO 9001 Lead Auditor Qualification
- Experience of Auditing
- Experience of Business Management Systems
- Methodical approach
- Attention for detail
- Communicate effectively across internal teams and Client organisation
- Ability to work collaboratively
- Focus on continuous improvement and efficiency
Additional Information:
- Ideally degree qualified in a technical discipline
- 3 years previous experience in a similar role
- Driving Licence essential
- Required to travel between our head office in Winchester and our four main depots (Bishops Waltham, Hook, Petersfield and Totton)
What's in it for you?
- 28 days' annual leave plus 8 days' bank holiday
- Pension scheme
- Life Assurance
- Company car/ car allowance and fuel card
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