- You should have excellent communication and IT skills and an administration background would be preferable, but not essential.
- Resolve any accommodation enquiries, repairs, maintenance issues or complaints from residents, tenants and lessees effectively and diplomatically.
- Respond to correspondence/customer contact in a timely manner in an appropriate way and with a professional and helpful manner.
- Mail merging letters, minutes of meetings, newsletters, and general correspondence.
- Allocate work to the appropriate estates teams and ensure all work is completed to the highest standards and within specified timeframes & SLAs.
- Produce correspondence to clients.
- To liaise with all departments within the hospital regarding engineering requests, queries etc in a timely manner.
- To cover the departments telephone queries with internal and external customers.
- Patient/customer care (both direct and indirect)
- Assisting with the collation and input of data into systems and databases;
- converting this for statistical and graphical representation where required. Establish and maintain accurate and efficient filing systems
- Provision of a full, confidential administration support service, which includes diary management, copy filing, production of documents & information, and arranging & preparing for meetings
- Meeting facilitation: Organising appropriate times/rooms/catering and preparation of papers, note taking, ensuring actions are completed etc for the following meetings: Health and Safety Committee and any associated subgroups
- Monitor all Facilities Policies
- To undertake all Accommodation procedures and Policies outlined in Trust and local Accommodation Operational documents
- Taking an active role in the event of emergency situations by escalating as directed by departmental procedures and policy.
- Support the Head of Estates and Facilities Manager in accurately maintaining, producing reports and analysis as required.
- To be responsible for keeping the Accommodation computerised HAMS accounting and guest information system updated with current information.
- To provide daily financial reconciliation reports of monies received in line with Accommodation procedures
- Document Handling - Typing and formatting of letters, reports, policies, minute taking, presentations, statistics and general correspondence
- Photocopying, collation and distribution of reports, correspondence, handouts etc. using Microsoft Office and other software packages Person Specification
- Maths & English GCSE / Level 2 equivalent
- Customer care qualification
- Experience in building productive relationships with stakeholders
- Intermediate IT skills, including Microsoft Outlook , Word, Excel and ideally experience of CAFM
- Understanding of Estates and Facilities functions within an NHS environment
- A proven track record of delivering a quality administrative service
- Great communication, and team working skills
- Strong attention to detail
- Self-motivated and the ability to work using own initiative.
- Be able to meet tight deadlines and respond in emergency situations
-
Harefield Hospital
3 weeks ago
Guy's and St Thomas' NHS Foundation Trust Uxbridge, United KingdomPost-CCT Clinical Fellow in Cardiovascular Magnetic Resonance · Harefield Hospital Site · 1 Post Available from 4thApril 2023 and a second post is potentially available from 4thOctober 2023. · This 6-month post is for a clinical fellow who will spend 6 months being trained in CMR ...
-
Housekeeper - Harefield Hospital
3 weeks ago
Guy's and St Thomas' NHS Foundation Trust Harefield, United KingdomRoyal Brompton and Harefield hospitals joined Guy's and St Thomas' in February 2021 and is the largest specialist heart and lung centre in the UK and among the largest in Europe. We provide treatment for people with heart and lung disease, including rare and complex conditions, o ...
-
Phlebotomist - Harefield Hospital
3 weeks ago
Guy's and St Thomas' NHS Foundation Trust Harefield, United KingdomCedar is a 24 bedded ward and Maple is a 14 bedded ward. The wards care for both thoracic and cardiac surgical patients as well as some transplant and cardiology patients. The role will involve working closely with our other surgical phlebotomist in ensuring that you help us to p ...
-
Housekeeper - Harefield Hospital
1 week ago
Guy's and St Thomas' NHS Foundation Trust Harefield, United KingdomRoyal Brompton and Harefield hospitals joined Guy's and St Thomas' in February 2021 and is the largest specialist heart and lung centre in the UK and among the largest in Europe. We provide treatment for people with heart and lung disease, including rare and complex conditions, o ...
-
Phlebotomist - Harefield Hospital
5 days ago
Guy's and St Thomas' NHS Foundation Trust Harefield, United KingdomThe Acute Cardiac Care Unit (ACCU) is a 40 bedded unit with two wards, Oak and Acorn. The wards care for cardiology patients as well as some transplant and cardiac surgical patients. · We are looking for an experienced, self-motivated and enthusiastic phlebotomist. Experience is ...
-
Resuscitation Officer-harefield Hospital
3 weeks ago
Guy's and St Thomas' NHS Foundation Trust Harefield, United KingdomAre you an enthusiastic team player possessing excellent communication skills who is also interested in advancing your career in resuscitation training in a leading specialist Trust? If so, Royal Brompton and Harefield Hospitals would like to meet you. · We currently have a vacan ...
-
Resuscitation Officer-Harefield Hospital
3 weeks ago
Guy's and St Thomas' NHS Foundation Trust Uxbridge, Greater London, United KingdomAre you an enthusiastic team player possessing excellent communication skills who is also interested in advancing your career in resuscitation training in a leading specialist Trust? If so, Royal Brompton and Harefield Hospitals would like to meet you. · We currently have a vaca ...
-
Guy's and St Thomas' NHS Foundation Trust Harefield, United KingdomWe have an exciting opportunity for an experienced CNS nurse to work within the CNS team within Thoracic Oncology at Harefield Hospital, working with colleagues, Cancer Support Worker and the Lead Nurse for Cancer to deliver a supportive nursing service for patients and their fam ...
-
Guy's and St Thomas' NHS Foundation Trust London, United KingdomSee Job description for full details · - To receive clinical specimens into the laboratory · - To prioritise urgent work · - To organise urgent specimen collections from the wards · - To centrifuge specimens and to separate serum as required · - To perform simple diagnostic tests ...
-
Wales Medicines Strategy Group Uxbridge, Greater London, United Kingdom £27,948 - £29,468Main area Estates and Facilities Grade NHS AfC: Band 3 Contract Permanent Hours Full time hours per week (Mon-Fri 8-4 or 9-5) Job ref 196-ESS1376-S · Employer Guy's and St Thomas' NHS Foundation Trust Employer type NHS Site Cross-Site (Harefield & Royal Brompton Hospital) Town H ...
-
Band 5 Staff Nurse ACCU Harefield Hospital
3 weeks ago
Guy's and St Thomas' NHS Foundation Trust Uxbridge, Greater London, United KingdomWe are currently seeking band 5 Staff Nurses to join the Acute Cardiac Care unit (ACCU) Team. · This is a great opportunity to develop your clinical experience and skills in a diverse and fast-paced environment. As a band 5 staff nurse you will have the opportunity to provide sp ...
-
Band 5 Staff Nurse ACCU Harefield Hospital
3 weeks ago
Guy's and St Thomas' NHS Foundation Trust Harefield, United Kingdom PermanentJob summary · We are currently seeking band 5 Staff Nurses to join the Acute Cardiac Care unit (ACCU) Team. · This is a great opportunity to develop your clinical experience and skills in a diverse and fast-paced environment. As a band 5 staff nurse you will have the opportunity ...
-
Band 5 Staff Nurse ACCU Harefield Hospital
3 weeks ago
Guy's and St Thomas' NHS Foundation Trust Harefield, United Kingdom Full timePart timeOther 37.5 hours per week (LD, nights, weekends)Job overview · We are currently seeking band 5 Staff Nurses to join the Acute Cardiac Care unit (ACCU) Team. · This is a great opportunity to develop your clinical experience and skills in a diverse and fast-paced environment. As a band 5 staff nurse you will have the opportunit ...
-
Post Cct Clinical Fellow in Cmr
1 week ago
Guy's and St Thomas' NHS Foundation Trust Uxbridge, United KingdomClinical Fellow in CMR (6 months) · **Location**: Harefield Hospital · Post Available from 1st August 2023 · This 6 month post is for a clinical fellow who will spend 6 months being trained in CMR and contributing to the CMR service at Harefield Hospital (the post may be renewabl ...
-
Locum Consultant
3 weeks ago
The Hillingdon Hospitals NHS Foundation Trust Uxbridge, United KingdomThis job is for 6 months, with a view to extend. · The post-holder will play a key role in realising our ambition to continue to deliver a high quality clinical service by bringing new skills to our Haematology department. The successful applicant will be a committed clinician wi ...
-
Clinical Fellow in Radiology
1 week ago
Guy's and St Thomas' NHS Foundation Trust Uxbridge, United Kingdom**Job Title**: Clinical Fellow in Radiology · **Location**: Harefield Hospital Site · 1 Post Available from 1st August 2023 and a second post is potentially available from 1st November 2023. · This 24-month post is for a clinical fellow who will spend 24 months being trained in c ...
-
Junior Clinical Fellow in Cardiology
3 weeks ago
Guy's and St Thomas' NHS Foundation Trust Uxbridge, United KingdomPost - Junior Clinical Fellow in Cardiology · Location - Harefield · This is an exciting opportunity for an SHO position in an internationally recognised hospital. We are a regional centre for cardiology and cardiothoracic surgery, and a national centre for adult heart and lung t ...
-
Resident Medical Officer in Private Patients
3 weeks ago
Guy's and St Thomas' NHS Foundation Trust Uxbridge, United KingdomThe Junior Clinical Fellow / Resident Medical Officer (RMO) · Harefield Hospital · The Junior Clinical Fellow / Resident Medical Officer (RMO) provides clinical care for private and NHS patients within our private patient unit, under consultant supervision. · This is a Trust appo ...
-
Ward Clerk
2 weeks ago
Guy's and St Thomas' NHS Foundation Trust Uxbridge, United KingdomHarefield Hospital is a specialist heart and lung centre. We are part of Royal Brompton, Guys and St Thomas specialist hospitals which are known throughout the world for our expertise, standard of care and research success. From our sites - in Chelsea, London and Harefield, Middl ...
-
Medicines Optimisation Pharmacy Assistant
3 weeks ago
Guy's and St Thomas' NHS Foundation Trust Uxbridge, United KingdomYou will assist the pharmacists and Pharmacy Technicians to provide medicines optimisation services to patients at a ward level within the Cardiothoracic, Critical Care and Transplant areas. · **Main tasks will include**: · - To assist in the provision of a high-quality patient f ...
Estates & Facilities Administrator - Harefield Hospital - Uxbridge, United Kingdom - Guy's and St Thomas' NHS Foundation Trust
Description
Job summary
We are recruiting for a committed and flexible person in an extremely varied role who will support, the Facilities & Accommodation Service and provide an efficient, effective and pivotal administrative and secretarial support to the Estates and Facilities Managers.
This position is an exciting opportunity for someone who is resilient, enthusiastic multi-tasker who thrives in a busy and demanding role.
Main duties of the job
Acting as the first point of contact for a variety of queries, the post holder will provide an efficient and professional temporary staffing service in the workstreams.
As first point of contact for staff and external organisations, you must have excellent customer service and communication skills. You will be required to complete a wide range of administrative tasks which will involve the use of a variety of software applications (full training is provided).
Support our Accommodation Team by covering shifts, accurately recording information onto our systems to maintain clear staff booking information. You should have excellent customer service skills and be able to communicate effectively in a sensitive and confidential manner
About us
Guy's and St Thomas' is among the UK's busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopedic, respiratory and cardiovascular services.
In February 2021 the Royal Brompton and Harefield joined Guy's and St Thomas' NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung center, providing the highest quality care for patients and conducting world-leading research.
Job descriptionJob responsibilities
Communication
Administrative
This section should describe the nature of the responsibility and the level at which the job holder will be involved in the provision of care or treatment to patients/clients, including the degree to which the responsibility is shared with others.
Policy & Service development
Resource management
Information management
Education & Qualifications
Essential
Experience
Essential
Desirable
Skills
Essential
