Maintenance Coordinator - Northampton, United Kingdom - Match Recruitment
Description
Maintenance Coordinator/ Scheduler
Salary:
£23,000 per annum + bonus.
Department bonus scheme of an additional OTE of £1,500 per year.
Monday - Friday, 8am - 4:30pm (40 hours per week). No weekends.
Brackmills, Northampton. Office based with free parking.
Match Recruitment are recruiting on behalf of their client based in Northampton. You'll be working full time - office based at their Head Office.
Our client is an established manufacturing business, supplying most of the well-known brands like Amazon, Royal Mail and McVities and many more.
Purpose of your role:
The main purpose of this role is the administration of all aspects of the service offered to their customers. The role includes arranging pre-booked maintenance visits, issuing work to engineers, closing jobs and invoicing. You will be required to assess individual agreements / jobs for business profit targets. To be successful, you'll need a well organised approach to work and excellent attention to detail.
As this is an operational based role, priorities can change in a heartbeat, so you need to be comfortable working in a fast-paced environment and problem solving.
Summary of responsibilities:
- Creating jobs onto the operating systems.
- Allocating and scheduling engineers on a daily, weekly and monthly basis.
- Reassigning engineers for additional visits or rescheduling as required.
- Scheduling to create additional visits.
- Sending out maintenance agreement renewals and reminders.
- Issuing completed maintenance sheets to our client's contract customers.
- Invoicing jobs on completion
- Updating spreadsheets for prepaid contracts.
- Quotation processing.
- Arranging site specific access equipment and requirements.
- Managing the Electronic Maintenance scheduler daily, weekly and monthly.
- Inputting handover information for newly completed installations.
- Issuing monthly reports
- Answering customer queries, following escalation processes to achieve satisfactory outcomes.
Job Types:
Full-time, Permanent
Salary:
£23,000.00-£245,000.00 per year
Benefits:
- Onsite parking
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location:
One location
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