- Directly handle placements in a lead broking role
- Prepare client and prospect Presentations.
- Work with other colleagues and stakeholders in determining appropriate strategy and solutions for structuring and pricing on each placement
- Create and grow relationships with underwriters in London and international markets
- Lead wording discussions with insurers and producing offices with the support of GB Cyber's Coverage Specialists.
- Participate in information gathering exercises.
- Contribute to the development of non-account-specific Cyber & TMT initiatives.
- Assist in achieving the goals and objectives of the Cyber & TMT Insurance Practice and FINEX GB, and contribute to the goals and objectives of the Global Cyber Insurance Practice
- Support the overall operational governance and decision-making process
- Overseas travel as and when required
- Ensure adherence to WTW policies, procedures, and all regulatory requirements
- Understand the clients' business, objectives and risk management needs and look for solutions through the provision of ongoing service
- Develop account service strategy for individual clients in line with Business Unit (BU) process
- Draw on expertise from specialist technical teams within the BU and across the Group for clients as required
- Determine placement strategies to deliver suitable solutions, including price and structure, which meet each clients' needs
- Accountability for client service and relationship development with producing offices, direct clients and other stakeholders
- Manage compliant processing of contracts as per FCA and contract certainty requirements
- Understand, apply and where necessary explain the BU policies and procedures
- Assist with loading of data into the relevant WTW systems
- Ensure operational and service delivery in line with Group policies
- Support and deliver the end-to-end ongoing client service
- Ensure accurate budgeting, forecasting and tracking of revenue
- Work with senior colleagues in the development of service plans that define the engagement and timing of engagement with the client
- Manage KPIs/SLAs to ensure targets are met
- Knowledge of Cyber insurance preferred
- Broking experience essential
- Experience in broking large and complex Financial Lines insurance (although can be in other relevant/related lines of insurance e.g. Property Damage)
- ACII qualified or working towards the ACII qualification
- A focus on excellence and a track record of delivering high levels of client service
- Strong communication, negotiation and influencing skills
- Ability to analyze and provide concise conclusions
- Knowledge of claims processes and procedures
- Ability to work both independently and as part of a wider team
- Able to prioritize, manage deadlines and work under pressure
- Comfortable explaining complex concepts and making recommendations to clients/client servicing teams
- Ability to adapt personal style to work effectively with a wide range of clients, colleagues, and underwriters
- Clear and compelling communication and presentation skills, written and verbal
- Business and political awareness
- Strong interpersonal skills with ability to build effective relationships, at all levels, with clients, prospects, associates, insurers, and external specialists
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Cyber Broker/ Account Executive - London, United Kingdom - WTW
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