Jobs

    Management - Team Leader - Manchester, United Kingdom - First Central Services

    First Central Services
    First Central Services Manchester, United Kingdom

    3 weeks ago

    Default job background
    Description
    Guernsey, Haywards Heath or

    Manchester Salary:
    up to £66,000 (depending on level of experience) plus excellent benefits package Department: Technology and Data
    We're First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills built on data expertise; They make us stand out, help us succeed. We're experts in motor insurance, underwriting, distribution, finance, technology, and legal services.

    Our technology and data teams in Haywards Heath, West Sussex, Salford Quays, Manchester, and Guernsey, need a conscientious, focused Infrastructure Lead .

    Working flexibly, you'll spend most of your time working from home, with occasional trips to the office (so living close to Haywards Heath / Salford Quays, West Sussex / Manchester or Guernsey would be perfect).

    But of course, it's your choice - if you prefer to be in the office more - that's good with us too.

    As the Infrastructure Lead, you'll lead the delivery of the technology business plans and provide reporting into the Infrastructure Manager to support executive management.

    Other aspects of your role will include monitoring the health of the environment using tools and alerting capabilities and supporting key applications.

    administration of Windows domains and Windows Server technologies, Azure Cloud and data centre infrastructure, network and firewall knowledge and IT security / Cyber controls.

    Have experience with Agile ways of working.
    Have Insurance or Financial services industry knowledge.

    Provide leadership to the infrastructure team, including monitoring of internal KPI's and SLA's, carrying out 121's and providing input to staff performance reviews, development plans and training requirements.

    Ensure the team provide Infrastructure services in all areas needed: storage, networking, load balancing, Operating System, system security, network security, directory services, server virtualization using system backup and restore, system and network monitoring via SNMP (and others as appropriate).

    Standard system administration duties including server install, System/Application install and patch management, Windows problem determination and resolution, log analysis, etc.

    Manage out of hours upgrades / implementations and testing in conjunction with Business Change, Technology teams and other stakeholders.

    Manage the team including providing coaching and support, supporting performance review with the infrastructure manager, objective setting etc.
    Help to create and maintain documentation as it relates to server and network topology, equipment, and configuration(s).
    Participate in the creation, maintenance, testing, and execution of the Disaster Recovery plan.

    Provide capacity monitoring & management planning across the Group Application Infrastructure and help the Infrastructure Manager in planning changes to in terms of infrastructure performance & capacity.

    Provide management reporting and any other reasonable duties as required.
    Excellent understanding and experience of Infrastructure Administration, including Windows, web, database servers, Office 365, and Azure.
    Good line management and organisation skills.
    Demonstrable experience of application support and support processes.

    administration of Windows domains and Windows Server technologies, Azure Cloud and data centre infrastructure, network and firewall knowledge and IT security / Cyber controls.

    Experience with Agile ways of working and of the insurance industry preferable.
    Self-motivated and enthusiastic with a flexible approach and positive attitude.
    A flexible approach and positive attitude.
    We're happy to discuss flexible working during the recruitment process.

    As part of our Women in Finance Charter pledge, we've committed to having 30% of women in leadership roles by the end of 2023.

    Simply Health Cash plan. Reclaim the cost of your eye tests, dental, physiotherapy and more
    Flexible Bank Holidays
    Eight flexible bank holidays; Electric Car Scheme
    Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing
    Flexible Working
    We're flexible; most roles let you mix office and home working.
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