Programme Assistant - Scotland, United Kingdom - Energy Saving Trust

Energy Saving Trust

Verified Company

Scotland, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Programme Assistant (Hub Team Administrator)

£20,008 per annum

Permanent position, either full-time or part-time

Location:
Flexible, remote working possible. Home-based, or blended home/office working from any of our offices.

Closing Date: 12pm, 4 January 2023

Ref:
DH983.

Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use.

We aim to address the climate emergency and deliver the wider benefits of clean energy as we transitionto net zero.

The role

Business Energy Scotland is funded by the Scottish Government to provide free, impartial support and access to funding to help small and medium-sized enterprises (SMEs) save energy, carbon, and money.

As Scottish businesses try to overcome the twin challengesof record energy prices and playing their part in reducing carbon emissions, our work is more important than ever.

In this role you will answer initial enquires to Business Energy Scotland and support the administration of individual cases to ensure that service users receive timely and effective support throughout their journey.

You will be the first point of contactfor SMEs contacting Business Energy Scotland so your work will be vital in helping them start their energy saving process.

After your initial contact with the business, you will forward enquiries to other members of the Business Energy Scotland team who willprovide in-depth technical support.

What you'll do

Provide administrative support by recording key information on a range of IT systems.
After you receive an initial enquiry, you will hand over the case to another member of the Business Energy Scotland team who will organise further technical support for the business.

What you'll bring

Excellent customer care skills
Demonstrable IT skills
Telephone skills/callhandling experience
Experience of working in office support operations.

This is a permanent position, either full-time or part-time. Home-based or blended (home and office-based) working is possible for this role.

Energy Saving Trust offers a range of benefits to all employees such as flexible working, an employee assistance programme, and a wellbeing allowance.

Please see our careers page for more info.

Applications close 12pm on Wednesday, 4th January 2023

Interviews will be held between 11th-17th January
Find out more about our commitment to creating a diverse, inclusive and equitable workplace here.

Due to current restrictions on office capacity the majority of our staff are working from home.

Will we be happy to discuss how we are managing this and the transition to a blended working model at the interview stage with you.