- Ensure all contractors engaged by the team adhere to the company Contractor Agreement and are registered with Safe Contractor or Property Mark
- Verify legal certification, including Public Liability Insurance, and ensure that all necessary documentation meets compliance standards for contractors
- Identify and engage new contractors as needed, fostering ongoing relationships to ensure a reliable network of service providers
- Assist Property Managers in addressing complaints against contractors, analyse recurring issues and implement measures to minimise future occasions
- Maintain an up-to-date database of overdue invoices and provide support to resolve any queries promptly
- Regularly report on invoicing status to management and conduct monthly debt meetings with property team
- Residential lettings (AST) property management experience
- Significant experience and focus on managing 3rd party contractors and projects.
- Experience in dispute resolution, problem solving and implementing concepts to reduce complaints
- Outstanding communication skills with team and stakeholder management experience
- Passionate about delivering excellent customer service
- Good working knowledge of excel is important
- ARLA qualifications desired, but not essential, supported by company
- Hybrid working opportunities post probation (2 days per week)
- Healthcare, travel and dental insurance
- Retail and entertainment discounts
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Contract Manager - London Area, United Kingdom - Cherry Pick People
Description
Do you have experience working in residential lettings property management?Are you a great manager of third party contractors and projects?
Do you want to work for a business who is constantly looking to improve and is open to new thinking and ideas? Read on.
Contractor Manager – Company:
Our client is a leading property services group operating in London.
They offer a comprehensive range of property services, including block management, commercial / residential (build to rent) and financial services.
Managing a vast portfolio of residential and commercial units across most of London, they are committed to delivering exceptional service with integrity.
Contractor Manager – Responsibilities:
Contractor Manager – Person Profile:
Residential Property Manager – Package:
Salary:
£36,000 + quarterly bonus (OTE £38k)
Location:
Based in South West London with occasional travel across portfolio.
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