Customer Support Administrator - Lincoln, United Kingdom - Utility People

Utility People
Utility People
Verified Company
Lincoln, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Role:
Customer Support Administrator

Location:
Lincolnshire

Salary:
£20,000

Summary:


Key responsibilities:


  • Actioning a range of customer queries and escalating through to full resolution
  • Maintaining and nurturing long term customer relationships
  • Ensuring customer accounts are correct and up to date
  • Data management (inc. producing reports where necessary)
  • General administration duties
  • Completing additional training as and when required by the company

Skills and experience required:


  • Excellent communication skills that are Customer Service driven.
  • Selfmotivated but can equally function as part of a team
  • Possess initiative and excellent problemsolving skills
  • Excellent time management skills, able to work to deadlines, prioritise tasks and
- objectives.

  • Able to receive direction and deliver against that direction.
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