- NVQ Level 3 or equivalent in a relevant subject
- Food Hygiene Certificate Level 2 with willingness to achieve Level 3 and Level 4 within agreed timescale
- Numeracy and Literacy to level 2.
- Substantial experience supervising / coaching staff on a day to day basis
- Experience of using IT software . Microsoft Office
- Experience of working in a mental health environment
- National Standard of Cleanliness (within agreed timescale).
- Basic knowledge of HR procedures.
- Health & Safety and COSHH
- Good understanding of confidentiality.
- Patient-Lead Assessment of the Care Environment (PLACE) (within agreed timescale).
- Effective verbal and written communication skills in a range of situations.
- Ability to manage a team on a day to day basis and work constructively with team members.
- Able to prioritise and use initiative to problem solve effectively.
- Safe, efficient and effective techniques in the following areas, producing consistently high standards: Cleaning o Deep cleaning (within agreed timescale) o Use of motorised cleaning equipment eg floor scrubber, carpet cleaner (within agreed timescale) o Use of kitchen equipment o Preparation and serving of food o Use and cleaning of regeneration ovens (within agreed timescale) o Washing and ironing
-
Hotel Services Supervisor
2 weeks ago
Tees Esk and Wear Valleys NHS Foundation Trust Darlington, United KingdomCandidates must possess NVQ Level 3 or equivalent in a relevant subject, Food Hygiene Certificate Level 2 with willingness to achieve level 3 and level 4 within an agreed timescale, Numeracy and Literacy to level 2. Please refer to the attached job description for further detaile ...
-
Library & Learning Services Supervisor
4 days ago
County Durham and Darlington NHS Foundation Trust Darlington, United KingdomAn opportunity has arisen for an enthusiastic and highly motivated individual to join the Library and Learning Service Team at Darlington Memorial Hospital on a flexible part time maternity cover basis. · You will work between 18.5 to 25 hours per week (working hours and pattern ...
-
Customer Service Supervisor
3 weeks ago
Imperial Workforce Stockton-on-Tees, United Kingdom**Customer Service Supervisor** · Imperial Professionals are delighted to announce that we are working in partnership with a Global Engineering business who are recruiting for a Customer Service Supervisor on a Permanent basis. · **Salary**: Up to £30,000 per annum · Contract Typ ...
-
Customer Service Supervisor
2 weeks ago
Springboard Houghton le Spring, United Kingdom**JOB TITLE**: Customer Service Supervisor · - Hetton Lyons Country Park · **The Organisation** · Springboard is a registered charity which aims to support the development of sustainable communities, where people have the skills they need for work and life. · With over 40 years o ...
-
Industrial Services Supervisor
3 weeks ago
Tank Farm Services Ltd Hartlepool, United Kingdom**Supervisor** · **Main Duties** · Supervise a small team carring out resuspension and tank roof cleaning activities · - Support the ISSOW process adopt the role of Permit Creator/Acceptor · - Prepare jobs for execution in support of the work schedule · - Assist in reviews and de ...
-
Food Service Supervisor
3 weeks ago
Ambassador Theatre Group Sunderland, United Kingdom**Role**: · Front of House · - **Salary**: · £12.29 per hour · - **Type**: · Casual · - **Closing Date**: · at 23:59 · - **Location**: · Sunderland Empire, High Street West · Sunderland · Tyne and Wear · SR1 3EX · **Food Service Supervisor** · **ATG Entertainment is proud to stan ...
-
Soft Services Supervisor
2 weeks ago
East Durham College Peterlee, United KingdomWe have an exciting opportunity for a well organised and self-motivated _Soft Services Supervisor_ based at our Willerby Grove and Houghall Campus (with an expectation that you will be able to work across all 3 sites) _on a _permanent, full-time basis_. Your role will be to provi ...
-
Customer Service Supervisor
3 weeks ago
Absolute Biotech Redcar, United Kingdom**Client Project Representative** · **Who we are** · Absolute Antibody Limited part of Absolute Biotech is seeking a talented and highly motivated individual who is looking to develop their career at our small but fast-growing company. Operating in the life sciences arena, Absolu ...
-
Bar Service Supervisors
6 days ago
Middlesbrough Football Club Middlesbrough, United KingdomWe're very proud of our Operations Team here at the Riverside Stadium. We strive for excellence in the workplace and expect high standards of professionalism and a strong work ethic from our staff, which ultimately delivers a first-class customer experience to our Matchday guests ...
-
Food Service Supervisors
6 days ago
Middlesbrough Football Club Middlesbrough, United KingdomWe're very proud of our Operations Team here at the Riverside Stadium. We strive for excellence in the workplace and expect high standards of professionalism and a strong work ethic from our staff, which ultimately delivers a first-class customer experience to our Matchday guests ...
-
Hotel Services Supervisor
3 weeks ago
Tees Esk and Wear Valleys NHS Foundation Trust Darlington, United Kingdom PermanentJob summary · Responsible for the provision of safe, high quality and efficient hotel services to patients, carers, staff and visitors to Trust sites on a day to day basis.Responsible for the day to day management of Hotel Services staff including housekeepers, domestics, porter ...
-
Customer Service Supervisor
1 week ago
Resourcing Group Tyne and Wear, United KingdomHi, · Greeting of the day, · Hope you are doing great · This is Shahina from Resourcing Group, if you are interested in below job profile kindly **send your updated CV **and let me know your best time to contact you. · **Job Title **:Customer Service Supervisor · **Actual Work L ...
-
Hotel Services Supervisor
1 week ago
Tees Esk and Wear Valleys NHS Foundation Trust Middlesbrough, United KingdomCandidates must possess NVQ Level 3 or equivalent in a relevant subject, Food Hygiene Certificate Level 2 with willingness to achieve level 3 and level 4 within an agreed timescale, Numeracy and Literacy to level 2. Please refer to the attached job description for further detaile ...
-
Supervisor - Food Service
1 week ago
Appcastenterprise Durham, United KingdomCan do attitude with proactive and flexible approach · - Able to deliver Great Customer Service and excellent standards · - Team player, self-motivated, enthusiastic, reliable · - Able to comply with legislation and follow all rules and procedures · - Good command of English lang ...
-
Domestic & Linen Services Supervisor
2 weeks ago
CDD Services (Synchronicity Care Ltd) Durham, United KingdomTo maintain and audit and monitor cleaning standards aligned to the National Standards of Healthcare Cleanliness 2021 and linen standards within your areas of responsibility to agreed national guidelines, Trust requirements and take corrective action where required. Safe use of c ...
-
Service Assistant/ Trainee Supervisor
4 days ago
Archway Leisure Limited Saltburn-by-the-Sea, United KingdomVACANCY - Service Assistant/ Trainee Supervisor, The Play Factory/ AirTime Skelton · 100 hours per month over a 2 week shift pattern, with opportunity for overtime. · Starting rate minimum wage whilst training, increases to £11.50ph once fully trained. · As the newest member of o ...
-
Domestic & Linen Services Supervisor
2 days ago
CDD Services (Synchronicity Care Ltd) Durham, United KingdomSynchronicity Care Limited (SCL) /CDD Services are a wholly owned subsidiary company of County Durham and Darlington NHS Foundation Trust (CDDFT). SCL/CDD Services provides a range of non-clinical Estates, Facilities and Procurement services to CDDFT. · An excellent opportunity h ...
-
Jewson Customer Service Supervisor
4 days ago
Saint-Gobain Northallerton, United KingdomDo you enjoy working outside? Do you always put the customer first? Do you want to join a company that offers progression and development? If yes then this role could be for you · We are currently looking for a customer focused individual to join **Jewson in Northallerton** **as ...
-
Service & Maintenance Estimator/supervisor
6 days ago
Durham Air Conditioning Limited Durham, United KingdomDurham Air Conditioning are a highly respected and established HVAC Contractor based in the Northeast of England. · Our portfolio encompasses a full range of refrigeration and air conditioning systems from basic air conditioning split systems to VRV, inclusive of chiller and Air ...
-
Workshop Supervisor
3 weeks ago
Pendragon Darlington, United Kingdom**Workshop Supervisor** · **Evans Halshaw** · **Ford, Darlington** · **OTE up to £37,740 with pension, critical illness pays, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** · We have ...
Hotel Services Supervisor - Darlington, United Kingdom - Tees, Esk and Wear Valleys NHS Foundation Trust
Description
Job summary
Responsible for the provision of safe, high quality and efficient hotel services to patients, carers, staff and visitors to Trust sites on a day to day sible for the day to day management of Hotel Services staff including housekeepers, domestics, porters, catering, reception, storemen, couriers and post room sible for monitoring standards and taking corrective action as show commitment to and participate in quality improvement interact compassionately with service users and carers at all times. Service users have a range of mental health conditions or learning promote at all times a positive image of people with mental health conditions and learning promote at all times a positive image of Hotel Services and the wider Trust.
Main duties of the job
An opportunity has arisen for a passionate, friendly and enthusiastic individual to work as a Hotel Services Supervisor within the Trusts Hotel Services Team. Hotel Services Supervisors are responsible for the day to day management of Hotel Services staff including housekeepers, domestics, porters and receptionists, who provide and maintain a high standard of soft services support, cleanliness and the provision of food. This post involves shift work including late/early, week-ends and bank holidays. You will be required to work different varying shifts between the hours of 06.45am - post you are applying for is 37.5 hours per week permanent post and your base will be West Park Hospital, Darlington. You may be required to work in different locations within a team. You should be highly motivated, reliable, flexible and willing to work at short notice with substantial experience supervising/coaching staff on a day to day basis. Experience using IT software . Microsoft Office. Experience of working in a mental health environment would be desirable along with a passion to providing high standards of customer service and cleanliness.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Date posted
19 April 2024
Pay scheme
Agenda for change
Band
Band 4
Salary
£25,147 to £27,596 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
346-EF C
Job locations
West Park Lane Hospital
Edward Pease Way
Darlington
DL2 2TS
Job descriptionJob responsibilities
Candidates must possess NVQ Level 3 or equivalent in a relevant subject , Food Hygiene Certificate Level 2 with willingness to achieve level 3 and level 4 within an agreed timescale, Numeracy and Literacy to level 2.
Please refer to the attached job description for further detailed information regarding the role and main responsibilities.
Person SpecificationQualifications
Essential
Experience
Essential
Desirable
Knowledge
Essential
Desirable
Skills
Essential