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Camberley

    Customer Experience - Camberley, United Kingdom - Page Personnel

    Page Personnel
    Page Personnel Camberley, United Kingdom

    2 weeks ago

    Page Personnel background
    Description

    Customer Experience & Support Coordinator

    • Exciting opportunity for an individual interested in FMCG
    • Keen eye for detail, strong communication skills
    • Passionate about delivering exceptional customer service

    Client Details

    Leader in the FMCG industry with a dedicated professional team

    Strong presence in Camberley with high-quality products and outstanding service

    Description

    • Handle customer queries effectively and efficiently
    • Coordinate with departments for customer satisfaction
    • Assist in developing and implementing service policies
    • Monitor and report on satisfaction metrics
    • Manage customer complaints and provide solutions
    • Collaborate to achieve service targets
    • Continuous improvement of service experience
    • Foster positive work environment in service department

    Profile

    • Proven experience in FMCG customer service
    • Excellent communication and interpersonal skills
    • Strong organizational and multitasking abilities
    • Proficiency in customer service software and CRM systems
    • Degree in business administration, marketing, or related field
    • Customer-centric mindset and passion for helping people

    Job Offer

    • Competitive salary: £27,000 - £30,000 per annum
    • Permanent, full-time position in Camberley
    • Supportive work environment with growth opportunities
    • Inclusion in a collaborative and innovative team

    Dedicated individuals passionate about customer service in FMCG are welcome to apply.


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