Housing Solutions Officer - London, United Kingdom - lynx recruit

lynx recruit

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Lynx Ltd are currently recruiting Housing Officers for various London Boroughs.

You will need to be able to create a tenancy and management service which achieves compliance with the terms of tenancy and lease conditions.

Housing officers will need to build and maintain effective relationships with residents and increase their satisfaction of quality of life.

The role involves supporting tenants and encouraging them to take part in tenancy groups that help shape the community in which they live.

Housing officers are responsible for a particular estate or group of properties.

Duties:

Responsible for the daytoday management of estates/ properties, leases and licences
Manage the rehousing process including working with the void works team in property services
Setting rents and dealing with payments and arrears
Arranging for legal action to be taken where necessary
Attending tenant's meetings
To ensure tenants have all the information they need at the start of their tenancy to fully understand their rights and obligations under the tenancy agreement
To give housing advice to residents on all tenancy and estate management services
Carry out broad tenancy verification checks and investigate illegal occupancy and squatting
Carrying out regular inspections to make sure all properties are in a good state of repair
Managing antisocial behaviour and broken tenancy agreements
Establish strong relationships with tenant & resident association representatives

Qualifications:

A housing qualification would be an advantage but is not essential.

Knowledge & Experience:

Experience of tenancy management in a social housing environment
A good understanding and knowledge of housing and other relevant legislation and regulatory framework within housing
Experience of using and maintaining financial records and IT systems
Must have at least 1 year of experience as a housing officer.