- Continue to shape the communication and engagement stakeholder strategy based on feedback. Stakeholders will include programme governance and assurance bodies, the programme core and wider team, end users and customers etc.
- Drive customer awareness and change understanding of the programme scope, benefits, deliverables and change impacts to build a branded library of Programme information and communication collateral.
- Develop and create extensive stakeholder information collateral to meet the needs of a diverse range of stakeholders across a range of customer touchpoints and complex release modes.
- Work closely with the Business Change team to create schedule, lead, and pace delivery of a comprehensive engagement plan across all stakeholders that utilises appropriate channels and deliver the objectives in the change strategy overall engagement plans.
- Work closely with the wider Strategy and Engagement Team to ensure consistency with the overall priorities, strategic narrative, and key messaging beyond the Programme.
- Ensure measures are in place to create feedback channels into the programme to understand the impact of stakeholder engagement across stakeholders and evidence programme and customer readiness.
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Change Communications and Engagement Manager - Dalkeith, United Kingdom - Lorien
Description
Change Communications and Engagement Manager - Initial 4 months - Inside IR35Loriens leading Public Sector clients is looking for an Internal Communication expert for a new Change Communications and Engagement Manager position in there ever growing team.
Essential Criteria:
Proven experience of preparing, creating, and delivering creative engagement products and multi-media materials within a complex change landscape
Experience of creative stakeholder engagement within a fast-paced complex change programme
Experience of recommending and building engagement solutions for escalating risks, issues and customer requests as necessary within a complex change programme
Experience of providing deep technical expertise in change communication and engagement
Experience of setting standards, influencing, negotiating with, and providing specialism challenge to programme stakeholders to set a high-quality customer experience.
Experience of developing organisational capability in specialism as part of that roleMain Duties:
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
