Receptionist - Edinburgh, United Kingdom - Gilson Gray

Gilson Gray

Verified Company

Edinburgh, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Who We Are
We are a comprehensive law firm, offering expert legal, property and financial services.

We are a team of highly-skilled, award-winning professionals who are committed to helping our clients achieve their goals in every area of the law.

We are proud to be a part of one of the most prominent and modern legal firms in Scotland. We are Gilson Gray.

Based in Edinburgh, Glasgow, Aberdeen, Dundee and North Berwick we focus on ensuring we provide the highest level of advice and on-going service to our clients internal and external.

Our Team
The Front of House team are the first point of call for Gilson Gray. If you are hardworking, enthusiastic, caring and fun we would love to hear from you.

We are looking for a part time receptionist working
Monday - Wednesday, 9am -5.30pm totalling 22.5h per week.

We have a collaborative approach and do require some flexibility to cover holidays and busy periods as part of this role.

The Role
The role will primarily focus on reception duties within the Edinburgh office.

What you'll be doing

To act as the first point of contact for visitors to the office, greet visitors upon arrival
To take a customer focused approach to all enquiries, resolving them at first point of contact where possible, or referring them to the correct point of contact where this is required
To take personal responsibility for resolving queries proactively and quickly, progressing and chasing as needed on behalf of the customer
Taking in deliveries, sorting and distributing post
Arranging couriers
Booking of meeting rooms and ensure they are set up for meetings
Keeping the reception area clean and tidy throughout the day
Answering and forwarding calls
Supporting any additional administrative tasks and ad hoc requests
Provide holiday and sick cover for other receptionists if needed

Required Knowledge and Experience:

Good communication skills (verbal and written) including excellent telephone manner
Good time management and organisational skills
To have ability to be flexible and sensitive to the diverse needs of customers in providing information and dealing with service requests
To have ability to work on own initiative, taking ownership of customer enquiries and ensuring they are resolved with support from team leader
Have previous experience in a professional reception/front of house setting.

Benefits

A competitive salary with annual review and potential bonus award depending upon performance
32 days holiday a year (includes bank holidays)
Birthday off
3 x Death in Service benefits
Membership of an occupational pension scheme
Wellbeing initiatives and opportunity to access online Health Provider

This is an exciting time to join us. Think this is for you? Get in touch and find out how you can become part of the team.

Job Types:
Part-time, Permanent

Part-time hours: 22.5 per week

Benefits: