Jobs
>
London

    Service Designer - London, United Kingdom - Solirius Consulting

    Solirius Consulting
    Solirius Consulting London, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    We're an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human-centred solutions that lead to positive outcomes. We do this with multidisciplinary teams of strategists, architects, developers, designers and analysts working closely alongside client stakeholders and end users.

    We operate as a flat organisation, and believe in trusting and supporting our team to operate independently, making the most of their expertise. We believe in giving everyone an opportunity to continually learn and grow in the direction they choose, and we actively help people to shape the career they want. We take work-life balance seriously, enabling people to work flexibly where possible and we strive to create a fun and relaxed working environment allowing our team to thrive.

    We believe diversity makes us a stronger company and we seek to employ people with different ideas, styles and skill sets, each able to contribute in unique ways. This diversity engenders a richer, more creative environment – one in which our people, clients and end-users can all benefit.

    Requirements

    We're looking for a Service Designer to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients.

    You'll be a great listener and communicator with a creative, structured and logical approach towards understanding problems and designing inclusive, human-centred experiences.

    We're specifically looking for a pragmatic team player with an appreciation of both business and user needs, who's keen to develop their 'T-shaped' skills and is not afraid to take on new challenges

    User-centred design

    • You understand user-centred design activities at all levels, from the 'big picture' through to detailed interaction, visual, content and information architecture design.
    • You're able to understand, facilitate and communicate a vision of change from both business and user perspectives.
    • You're experienced in mapping service experiences and defining changes to meet user and business needs.
    • You're experienced at rapid prototyping to test, iterate and validate solution designs.
    • You're able to produce concise artefacts (e.g. personas, journey maps, blueprints, user stories) to help communicate user and business needs.
    • You're experienced at working with agile development teams and stakeholders to co-design products and services to meet user needs.
    • You're also able to support and coach teams and stakeholders in the use of user-centred design and agile methodologies.
    • You advocate for and ensure high standards of usability, accessibility and inclusivity for products and services.
    • You have a detailed understanding and experience of working to the Government Service Standard. (essential)

    Research and analysis

    • You know how to map and engage with different stakeholder groups.
    • You're able to carry out user research across internal and external user groups, utilising different research methods as appropriate.
    • You're experienced in the analysis and synthesis of qualitative and quantitative research data and findings, and are able to communicate insights in an engaging and concise way to engage stakeholders in data-informed decisions.
    • You can define key metrics and measurements used to evaluate the impact of products and services and inform ongoing enhancements.

    Communications and productivity

    • You have excellent verbal/written, listening and facilitation skills and are confident in communicating with stakeholders at all levels.
    • You have the technical literacy to understand (at a high-level) technical processes, concepts and constraints.
    • You have the ability to recognise and work within project constraints, supporting colleagues to ensure delivery of value to the client and their users.
    • You're keen to support the development of Solirius' internal culture, tools, processes and growth opportunities.

    The ideal candidate will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the development lifecycle, from strategy to implementation, and to take on assignments in different sectors. This will provide you with a broad base of experience from which to continue building an outstanding career.

    Candidates should be open to working in different locations for different clients. Although most of our work is remote, candidates should be happy to meet regularly in our London office and travel as client needs dictate.

    Equality & Diversity:

    Solirius Consulting is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics.

    Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.

    Benefits

    • Competitive salary, dependent on experience
    • Flexible working / Work from home
    • Generous annual discretionary bonus
    • 25 days annual leave + bank holidays
    • 5 days allocated development training per year
    • Contributory pension
    • Gym membership
    • Annual away days and social events
  • Experis LTD

    Service Designer

    3 weeks ago

    Experis LTD London, United Kingdom

    **Role Title: Service Designer** · **Location: London, UK (remote till Covid-19)** · **Duration: 6 Months** · **Rate: £640 per day via umbrella company** · **Brief overview of the business areas** · Cyber Education and Awareness is a key enabler in the roll out of the Bank's DevS ...

  • UK Health Security Agency

    Service Designer

    3 weeks ago

    UK Health Security Agency London, United Kingdom

    Job Title -Service Designer · Profession · - Service Design · Directorate · - Technology · Full Time equivalent · - 37.5 hours · No of Roles · - 1 · Contract Type · - Permanent · Location · - Home working or Office Hybrid Working · Working Pattern · - Full Time / Flexible Working ...

  • Version 1

    Service Designer

    3 weeks ago

    Version 1 London, United Kingdom

    **Company Description** · Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, Ou ...

  • Vodafone

    Service Designer

    3 weeks ago

    Vodafone London, United Kingdom

    **Description**: · Location**:London, The Speechmark** · Salary**:Competitive + Benefits** · Hours**:37.5** · **What will you be doing?** · You'll be working across a variety of platforms and products, testing and gaining insights that reveal the motivations and behaviours of use ...

  • Hackney Borough Council

    Service Designer

    3 weeks ago

    Hackney Borough Council London, United Kingdom

    Hackney is one of Britain's most exciting and fastest-changing boroughs. We have changed the reputation, not just of the Council, but of Hackney itself. · **Service Designer** · Become a Service designer at Hackney, and help our residents get the best possible services from the c ...

  • Barclays

    Service Design

    3 weeks ago

    Barclays London, United Kingdom

    **Service Designer** · **London** · As a Barclays Service Designer, you will join the Acquisition and Engagement team who are responsible for our Customer Strategy. You will ensure the right suite of products are provided and delivered in the right way, and at the right time, to ...

  • Capgemini

    Service Designer

    3 weeks ago

    Capgemini London, United Kingdom

    **About the role you're considering**: · We are looking for a straight thinking Service Design Consultant to join the award-winning Digital Experience team within Capgemini. · This role is dynamic and hands-on. You will be expected to support our delivery through user-centred des ...

  • Match Digital

    Service Designer

    3 weeks ago

    Match Digital London, United Kingdom

    **Service Designer** · **London** · **£59,000 - £69,000 + benefits** · **Flexible working (3 days in the office per week)** · **Our client** · We're growing a new Service Design team within a global consumer organisation. Our client is transitioning from a product-centric to a cu ...

  • Sanderson Recruitment Plc

    Service Designer

    2 weeks ago

    Sanderson Recruitment Plc London, United Kingdom

    **Location**: London / remote · **Clearance**: SC clearable / BPSS · **Rate**: INSIDE IR35 · Duration: 6 months · We are looking for a Service Designer to join an agile team on the Digital Transformation of Screening programme. · The role will involve: · - Designing concept journ ...

  • TAGMATIX360 PRIVATE LIMITED

    Service Designer

    2 weeks ago

    TAGMATIX360 PRIVATE LIMITED London, United Kingdom

    **As a Service Designer, you will**: · - Provide creative insight based upon provable research for multi-disciplinary teams, ensuring high quality results. · - Use design research techniques to uncover customer needs and pain points. · - Understand, analyse and map complex journe ...

  • Medicines and Healthcare Products Regulatory Agency

    Service Design

    3 weeks ago

    Medicines and Healthcare Products Regulatory Agency London, United Kingdom

    **Details**: · **Reference number**: · **Salary**: · - £42,869- A Civil Service Pension with an average employer contribution of 27%**Job grade**: · - Senior Executive Officer**Contract type**: · - Permanent**Business area**: · - MHRA - Digital and Technology Group**Type of role* ...

  • Financial Ombudsman Service

    Service Designer

    3 weeks ago

    Financial Ombudsman Service London, United Kingdom

    Looking for a new challenge? · Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply · Service Designer · Are you looking for a role that enables you to design innovative service solutions, optimise service delivery, and creat ...

  • Department for Levelling Up, Housing and Communities

    Service Designer

    3 weeks ago

    Department for Levelling Up, Housing and Communities London, United Kingdom

    **Details**: · **Reference number**: · **Salary**: · - £42,466- · - A Civil Service Pension with an average employer contribution of 27%**Job grade**: · - Senior Executive Officer**Contract type**: · - Permanent**Business area**: · - Remediation Policy**Type of role**: · - Digita ...

  • Medicines and Healthcare products Regulatory Agency

    Service Design

    2 weeks ago

    Medicines and Healthcare products Regulatory Agency London, United Kingdom

    We are currently looking for a **Service Design Lead** to join our **Digital and Service Design **Team within the **Digital & Technology **group. · This is a **full-time **opportunity, on a **permanent **basis. The role will be based in 10 South Colonnade, Canary Wharf London, E1 ...

  • City of Westminster Council

    Service Designer

    3 weeks ago

    City of Westminster Council Westminster, United Kingdom

    **About Us**: · **THE EXTRAORDINARY STORY OF 809 CONNECTED BUSINESSES** · Digital and Innovation in Westminster City Council is a world of extraordinary stories, where creative and enterprising people put local residents and businesses first. · Today, Westminster is the most conn ...

  • Opus Recruitment Solutions

    Service Designer

    3 weeks ago

    Opus Recruitment Solutions London, United Kingdom

    The role is as follows · You will be working for the Home office through a digital consultancy · **SC Cleared Service designer** · Outside ir35 £500 a day · Fully remote (UK) · Must have used SC within last 12 months · Start - ASAP · End - 3 months contract · If you are intereste ...

  • Refugee Action

    Service Designer

    3 weeks ago

    Refugee Action London, United Kingdom

    **Our vision is that refugees and asylum seekers will be welcome in the UK. They will get justice, live free of poverty, and be able to successfully rebuild their lives.** · **Applications for this role are only* open to people who identify as having lived experience of forced di ...

  • Experis LTD

    Principal Service Designer

    3 weeks ago

    Experis LTD London, United Kingdom

    **Principal Service Designer · 6 Months Contract · £750 per day via umbrella company · London/Hybrid 2/3 days on site** · Role summary · Our user-centred approach keeps us passionate about delivering to our customers what they need. We are focused on designing the most beautiful, ...

  • Transport for London

    IT Service Design Lead

    3 weeks ago

    Transport for London London, United Kingdom

    **Organisation** **-** Customers, Communication and Technology · **Job** **-** Technology Service Operations · **Position Type** **-** Full Time · **Location: North Greenwich, London / Hybrid Home Working** · **Salary: £65,000 - £72,000 plus fantastic benefits** · **About us**: · ...

  • Access Computer Consulting plc

    Service Designer Ux

    2 weeks ago

    Access Computer Consulting plc London, United Kingdom

    **Service Designer UX - SC cleared - 6 months** · Service Designer required for a 6 month assignment in central London. You will be required to attend site 2 days per week. You will be tasked with supporting the team and helping to implement best practice service design from a UX ...