Apprentice Clinical Support Officer - Bedlington, United Kingdom - PMA

PMA

Verified Company

Bedlington, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Apprentice Clinical Support Officer

BEDLINGTONSHIRE MEDICAL GROUP

Annual wage
£10,296 a year

Working week
Monday - Friday 08:30 - 16:30, 37.5 hours

Total hours per week: 37.5 hours a week

Expected duration
20 Months

The Apprentice will work as part of the Clinical Support team, which carries out a range of administrative tasks to assist patients in accessing services as well as supporting the clinical team in providing safe and effective care.

You will gain a level 3 Business Administration qualification with PMA.

What will the apprentice be doing?

Duties will include but are not limited to:

Arranging follow up appointments on behalf of the clinical team.
Recording diagnoses and procedures from incoming hospital letters on patient medical records.
Processing of incoming and outgoing of medical records for patients who have joined or left the practice.
Summarising historic medical records for new patients.
Following practice policies and procedures to accurately and efficiently complete tasks.

What training will the apprentice take and what qualification will the apprentice get at the end?
Enrolment on the Business Admin Level 3 Apprenticeship with PMA Ltd, the full apprenticeship will be in the Practice, and the following internal training:

On the job training:
systems, processes, best practice.

Full training will be provided on all aspects of the role.

Additional e-learning programs such as data security and safeguarding are mandatory.

What is the expected career progression after this apprenticeship?

Full training will be provided to help develop a range of skills as well as knowledge of general practice and the wider NHS.

Previous apprentices have been successful in gaining full time employment either with us, local GP practices or hospitals following their time with us.

Requirements and prospects

Desired skills and personal qualities

IT skills
Attention to detail
Customer care skills
Team working
Development

Qualifications

GCSE or equivalent English (Grade Grade 4/C or above) desirable
GCSE or equivalent Maths (Grade Grade 4/C or above) desirable
Other plus 3 other GSCE (Grade Grade 4/C or above) desirable

About the employer

Rated Outstanding by CQC, Bedlingtonshire Medical Group aims to provide high quality healthcare to over 12,000 patients and a welcoming, supportive working environment to all our staff.

Employer

BEDLINGTONSHIRE MEDICAL GROUP

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