Head of Change - Ashton-Under-Lyne, United Kingdom - OT Group

OT Group

Verified Company

Ashton-Under-Lyne, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Key responsibilities & accountabilities:
Change & Transformation Responsibilities**
Change & Transformation Responsibilities

Leading and driving a culture of continuous improvement and collaboration
Identifying the direction of business travel, ambition and transformation to create an aligned and realistic change portfolio
Shaping the prioritisation of the change portfolio, ensuring this is aligned to the business strategy
Developing and delivering key work streams of the business transformation programme in close liaison with business units and other stakeholders to ensure successful delivery of business strategic objectives and benefits
Developing, embedding and monitoring of an effective organisational design of the change function to deliver future and existing demands of the portfolio
Translating and communicating the change portfolio into meaningful programmes, projects and plans that fully align to OT Group's vision and strategy
Continually reviewing, updating and maintaining the change portfolio and associated plans, ensuring full communication and engagement with the business is achieved at all levels
Providing a change portfolio that is customer, colleague and business focussed
Challenging at multiple levels to ensure that identified change will lead to improved customer experience in balance with achieving business benefits**Cost & Benefit Realisation**:
Work collaboratively and proactively with finance colleagues, establishing, agreeing track & monitor the budget for the delivery of the change portfolio and subsequent change priorities
Ensuring clear scoping, requirements definition, solution design, planning, delivery and benefits realisation disciplines are in place
Managing and monitoring programme and project progress against all KPIs, ensuring that scope creep is identified and minimised
Ensuring that benefits realisation is achieved across all programmes and projects in flight
Identifying and commissioning work with external suppliers and consultants, ensuring that all third parties and contractors conform to the expected governance and delivery standards
Introducing cost effect solutions, through negotiating costs and controlling expenditures across vendors, suppliers and consultants
Providing guidance and advice to mitigate potential risks to programme and project performance
Ensuring that all change activities are effectively closed off with supporting PIRs and lessons learnt**Team Leadership & Development**:
Develop, lead and maintain a new Change Team consisting of IT Project Managers, BA's and the management of a small/medium portfolio whilst liaising and educating Project Leads from across the business
Coaching and developing to drive elevated levels of engagement and motivation to deliver the best results or outcome
Performance managing the outputs of the team in line with performance management frameworks and standards
Cascading and setting robust performance and personal objectives that are aligned to the departmental strategy
Contributing to and monitoring the recruitment and onboarding of new colleagues
Identifying resourcing requirements, training and development needs for the department to effectively meet existing and future demands
Effectively implementing recognition, reward and consequence management for the department
Identifying talent and potential within the department and developing succession plans
Undertake all activities in line with Company Health, Safety, and Environmental policies and procedures and participate in the development of a safe and healthy workplace.**Governance & Best Practice**:
Agreeing, communicating and embedding the change methodologies that will bring the most effective delivery of the change portfolio/transformation programme
Setting the standards and practices for change delivery across the business, ensuring that these disciplines are in place and consistently applied
Shaping, leading and reviewing an effective and robust PMO function
Driving the timely delivery of robust scoping of all change activities
Ensuring that robust governance is agreed and adhered to in terms of prechange board and change board disciplines
Establishing and embedding standards, processes and reporting across the life cycle of change activities, i.e., from concept/design to implementation and lessons learnt
Ensuring that appropriate links with other projects and strategies across OT Group are made, ensuring that clarity of accountability and ownership is in place for the appropriate management of risks and dependencies**Stakeholder Relationship** Proactively engaging with board and senior leaders across the business, identifying clear expectations and sponsorship of change activities
Leading and facilitating key stakeholder/board exploration and expectation setting sessions
Advising and supporting, Executives, SLT members and Departments Heads in undertaking business transform