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    Doorperson - London, United Kingdom - Broadwick Soho

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    Full time
    Description

    We are looking for a Door person
    to join the Guest Experience team @Broadwick Soho.

    Why us?

    We are bringing the spirit of
    Soho to life in a glorious hotel. Join us for the opportunity to be part of a
    like-minded community of individuals from various backgrounds, at a new and
    exciting hotel, restaurant and rooftop dining bar in the heart of Soho.

    We are enthusiastic, generous,
    respectful and committed to delivering exceptional and brilliant service to
    other talents and guests. We also enjoy and take immense pride, in doing so.
    The way we treat others is how we would like to be treated ourselves and is at
    our core.

    We want our hotel to reflect
    Soho in all its glory. We praise diversity, inclusion and forward-thinking. If
    you love people and would like to create new experiences for them through
    personalised service and diligence; we look forward to receiving your application
    - apply now

    As a Door person at Broadwick Soho, you will drive the idea of being a glorious hotel
    that embraces the spirit of Soho, alongside making our guests feel as
    comfortable as we do through our beliefs of being independent, embracing,
    generous and exquisite

    What is in it for you?

  • Inclusion in the Tronc scheme which
    includes Room and F&B service charge
  • 30 days holiday inclusive of bank
    holidays increasing with the length of service
  • Pension scheme, season ticket travel
    loan, cycle-to-work scheme
  • Great food and drink during your
    shift
  • Designer outfits that represent our
    spirit and personality that are fresh and ready for your shift
  • Support from our Employee Assistance
    Programme and wellbeing initiatives
  • Great incentives including refer a friend
    bonus (£1000 for chefs & £500 for all other roles)
  • Why You?

    As a Door person, you will be part of the Guest
    Experience team, responsible for providing a luxurious first impression,
    greeting and assisting guests and visitors at their arrival and departure,
    helping with luggage and chauffeurs, directing them and providing information
    about the hotel and the surrounding area.

    You will be essential to creating memorable,
    unique and exciting experiences for our guests. You will be working closely with all departments across the hotel to
    maximise efficiency and communication to ensure that service delivery across
    the hotel runs seamlessly.

    You will be available to solve
    problems and/or suggest alternatives to ensure maximum guest satisfaction and
    experience.

    We believe in flexibility and
    multi-skilling, and you may be asked to do different tasks from time to time to
    enable us to meet the needs of our guests and talents.

    You will work with brilliant
    teams across all hotel departments so that we are one team delivering a
    seamless and memorable guest experience.

    What do we need from you?

  • Experience in a luxury/lifestyle
    restaurant or bar or 5* luxury hotel operation
  • Exceptional organisational skills with
    the ability to prioritise effectively and work under pressure
  • Great attention to detail and genuine
    passion for delivering exceptional service
  • Your charisma, individuality and positive
    energy
  • Excellent communication skills and
    comfortable talking with guests, colleagues and the senior leadership team
  • Able to work 40 hours per week including
    late evenings and weekends
  • If you are interested in
    collaborating with us, please apply online or on our website:

    Broadwick Soho is committed to
    responding to every single application. However, due to the high volume of
    applications, please bear with us for a few days.

    All applicants must be eligible
    to work in the UK.


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