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    Customer Experience Team Member - London, United Kingdom - Ambassador Theatre Group

    Ambassador Theatre Group
    Ambassador Theatre Group London, United Kingdom

    3 weeks ago

    Default job background
    Casual
    Description

    Customer Experience Team Member

    ATG Entertainment is proud to stand at the forefront of the live entertainment industry.

    Are you great with customers, but looking for something a little bit different? We're looking for customer-focussed staff who'd like to work in our exciting, fast-paced and interesting company.

    Every night we welcome thousands of people through our doors to enjoy the best in live entertainment. Whether it's a night out with friends for a special birthday or a family's first pantomime, every visit is important. We work hard to make sure each customer leaves with those unique memories you can only get from a live that they want to return again and again

    As part of our Customer Experience Team you'll make this happen. The charismatic and welcoming face of the company, you'll offer the highest standards of customer service and care. You'll ensure we meet our financial targets by making customers want to return and by selling products and packages on the night, ranging from traditional programmes and ice creams to exciting new cocktails in our luxury bars.

    Full of variety, this role is both fun and challenging. You'll take responsibility for a range of tasks as part of a friendly, passionate and ambitious team, working in one of our unique venues with an ever-changing programme of events.

    If you have the skills to achieve our goals and an affinity for our values we'd like to hear from you Experience from within the entertainment sector is not essential and we actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry. You do need to be aged 18+ for this position.

    Opened as a Cinema in 1930 the now Apollo Victoria is a 2,328-capacity theatrical venue brimming with art deco design. Now heading into its 90th year the theatre has transformed into one of the leading West End venues hosting musicals such as The Sound of Music with Petula Clark, Camelot with Richard Harris and Fiddler on the Roof with Topol. In 1984 Andrew Lloyd Webber's musical extravaganza Starlight Express opened and considered the Apollo Victoria its home for many years. In 2006 Wicked, the smash-hit Broadway show opened and continues to go from strength to strength.

    We offer the following benefits for our Customer Experience Team Members :

  • myStrength Mental Wellbeing App
  • WeCare Support Services
  • Theatre Tickets (Subject to Availability)
  • ATG Theatre Card
  • Staff Discounts
  • Pension
  • Access to ToothFairy - Dental access and guidance from home
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