Lease Returns Reconciliation Specialist - Erskine, United Kingdom - Hewlett Packard Enterprise
Description
Lease Returns Reconciliation SpecialistThis role has been designated as 'Office', which means you will primarily work from an HPE office.
Our culture thrives on finding new and better ways to accelerate what's next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
The HPE FS Erskine Returns Team manages the administration of customer-returned End of Lease assets on a world-wide basis.
With a remit to produce accurate customer settlement & billing, meet published turnaround times & deliver customer satisfaction, the team also facilitates a consistent supply of a wide range of quality, high-volume computer hardware for remarketing.
The hardware processed ranges from notebook, desktop & printer products through to complex datacenters manufactured by every commercial vendor.
Whilst hardware assets are physically returned by the customer to the nearest HPE FS processing facility or partner throughout the world, the virtual hardware reconciliation & lease termination activities on all leased product are carried out by this unique group based in Erskine.
Role details:
- Match physical 'customerreturned' with 'expected' & 'leased' assets
- Analyze customer lease contracts in detail
- Create queries for interaction with customerfacing specialists
- Terminate lease contracts with a high degree of accuracy
- Resolve complex hardware portfolio issues
- Efficiently prioritize daily tasks
Education & experience required:
- Bachelor's (undergraduate) degree in Business, Computer Hardware or Manufacturing and/or extensive relevant experience in similar role
Knowledge & skills required:
- Excellent communication skills written & verbal essential
- MS Excel skills intermediate to advanced essential
- Advanced problem solving ability essential
- Advanced data analysis skills essential
- Excellent time management skills essential
- Ability to work multiple work streams simultaneously essential
- Close attention to detail essential
- Ability to focus to task completion essential
- Knowledge of server manufacturing/configuration desirable
- Degree of familiarity with computer hardware desirable
What we can offer you:
Extensive benefits, a competitive salary and shared values/purpose, make Hewlett Packard Enterprise one of the world ́s most attractive employers.
Join us and make your mark
UnitedKingdom
Job:
Services
Job Level:
Core
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
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