CRM Site Manager - Nottinghamshire, United Kingdom - THE PEOPLE OF LTD
Description
The People Of:
Digital is looking for a CRM Site Manager to join a leading global retailer.
As a CRM Site Manager, you will play an important role in cross-functional project teams, assisting the entire business with understanding trendsin ecommerce and digital brand KPIs.
In this role, you will have to have a good grasp on how technology and data can be used to improve CRM campaigns.
Great things about this opportunity:
- Work with an innovative retail business that are changing the face of retail
- Lots of opportunities for career progression
- Autonomous role and a working environment that promotes innovation and collaboration
- Hybrid working to get the best of both worlds
As a CRM Site Manager, you will:
- Report to the CRM Manager
- Manage a team of 2 CRM Executives and assist in optimising CRM activities
- Develop testandlearn plans for CRM communication to constantly improve the team's performance
- Report on CRM campaigns and database performance on a weekly and monthly basis, feeding results back to the business
- Ensure all aspects of ESP are optimized and fully utilized with the CRM Manager
- Keep up with the latest industry trends and insights
- Ensure the alignment of strategy with key business partners by establishing and maintaining relationships
- Develop and implement innovative CRM strategies that are leading the industry
As a CRM Site Manager, you will have:
- Worked with customer databases in a numerical and analytical capacity in a similar role
- Strong management experience
- The ability to work without supervision and guidance, with a selfstarter mentality
- A passion, energy, and determination for results, including influencing related teams
- The ability to be highly numerate as well as the ability to manage, manipulate and gain meaningful insights and actions from large data sets
- Knowledge of data analysis and segmentation
- The ability to manage and deliver multiple campaigns at the same time
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