Transport Operator - Knaresborough, United Kingdom - Movianto

Movianto

Verified Company

Knaresborough, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Purpose of the role

The Transport Operator will be responsible for assisting with the day-to-day transport operation with a focus on quality, H&S and transport compliance on site.

The individual will be responsible for ensuring that Movianto's client deliveries are processed and booked in with customers in a timely and correct manner, providing ongoing support using various IT systems, answering queries, and ensuring our drivers have all the information they require.

Key Responsibilities

Ensuring that all drivers are prebriefed and debriefed in conjunction with the debrief process using various systems (TMS, Verilocation, Tachomaster, Odyssey, Fleet Check), and that all paperwork is accurately completed and signed
Dealing with any problems that arise, communicating effectively to resolve and ensure all deliveries and collections are made on time and in full. Making sure the individual is always available to assist drivers with their queries when out delivering
Providing an excellent service to our internal and external customers, both for incoming and outbound calls
Ensuring that outstanding service is delivered to customers, both internal and external with a clear focus on excellent customer care, acting as a brand ambassador
Responding to internal vehicle chill alerts, managing deviations and temperature excursions as delegated
Data inputting, maintaining documents and managing numerous spreadsheets and reports
Providing general administration duties and support to the Transport Department

Qualifications / Experience required