Call Center Representative - Belfast, United Kingdom - CPG GROUP

CPG GROUP

Verified Company

Belfast, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are currently seeking a Call Center Representative to join our team.

As a Call Center Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.

Duties:

Answer incoming calls and respond to customer inquiries in a professional and courteous manner
Provide information about products and services, and assist customers with placing orders or making changes to their accounts
Resolve customer complaints or issues by investigating the problem, identifying the cause, and offering appropriate solutions
Collaborate with other departments to ensure timely resolution of customer concerns

Qualifications:

Excellent phone etiquette and strong communication skills
Strong problemsolving skills with the ability to analyze information and make informed decisions
Ability to multitask and work well under pressure

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

Salary:
From £24,683.01 per year

Benefits: