Customer Representative - Belfast, United Kingdom - CPG GROUP

CPG GROUP
CPG GROUP
Verified Company
Belfast, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter


Description
We are seeking a Customer Representative to join our team in
. As a Customer Representative, you will be responsible for providing exceptional customer service and support to our clients.


Duties:


  • Answer incoming calls and respond to customer inquiries in a professional and courteous manner
  • Provide accurate information about products, services, and policies to customers
  • Assist customers with placing orders, processing returns, and resolving any issues or concerns
  • Collaborate with other team members to ensure customer satisfaction and achieve department goals

Skills:


  • Strong phone etiquette skills and the ability to handle customer inquiries with professionalism and empathy
  • Excellent interpersonal skills and the ability to build rapport with customers
  • Strong problemsolving skills and the ability to analyze situations to provide appropriate solutions


If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you.


Salary:
From £24,495.65 per year


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Belfast: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 03/04/2024

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