Customer Service Assistant - Glasgow, United Kingdom - CPG GROUP

CPG GROUP
CPG GROUP
Verified Company
Glasgow, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

As the first point of contact for our customers, you will play a crucial role in providing exceptional service and ensuring customer satisfaction.


Responsibilities:


  • Provide accurate and timely information to customers regarding products, services, and promotions
  • Up sell additional products or services to customers when appropriate
  • Communicate effectively with customers to resolve any issues or complaints
  • Analyze customer needs and recommend appropriate solutions
  • Maintain a high level of professionalism and phone etiquette at all times

Skills:


  • Excellent communication and interpersonal skills
  • Strong problemsolving skills and ability to think quickly on your feet
  • Ability to multitask and prioritize tasks in a fastpaced environment
  • Exceptional attention to detail and accuracy in data entry


If you are a dedicated individual with a passion for providing exceptional customer service, we would love to hear from you.


Salary:
From £24,228.16 per year


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Glasgow: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 03/04/2024
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