Neighbourhood Assistant - Billericay, United Kingdom - Swan Housing Group

Swan Housing Group
Swan Housing Group
Verified Company
Billericay, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

We have a very exciting Fixed Term Contract available for 12 Months within Neighbourhood Services based at our office in Billericay, Essex.

Working as part of the busy Neighbourhood Team, you will act as the first point of contact for our residents on a wide range of housing management issues.

We are looking for a confident administrator with excellent customer service skills to join us. Please note - This role will be based at the office full time (Mon-Fri).


Key Responsibilities will include:

Take ownership of general queries and liaise when required with internal and external partners to resolve customer queries
Help provide customers with accurate, up-to-date information taking due consideration of policy and procedures and relevant legislation

  • Attend Resident meetings when necessary

What we are looking for from you:

  • Previous customer service experience
  • Good IT skills using MS Office packages
  • Excellent communication both written and verbal
  • Well organised and able to prioritise workload effectively
  • Professional telephone manner
  • Flexibility and willingness to learn
You will enjoy many fantastic benefits including Pension, Life Assurance, BUPA Private Healthcare and much more.

Further to this you can expect 25 days' holiday (plus bank holidays, PLUS 3 days at Christmas), a comprehensive induction programme and excellent ongoing training.

We encourage agile and remote working where possible.

We reserve the right to close this vacancy early.
More jobs from Swan Housing Group
See all jobs of Swan Housing Group